Custom Australia Tours Reviews

4.827
4.83 out of 5 stars
4.83 stars based on 1711 reviews

Real customer reviews for Zicasso’s Australia tours referral service.

We match travelers with top travel agents and tour companies.

Travel Review: Best of Australia Tour, Tasmania, Melbourne, Barossa Valley, Adelaide, Ayers Rock, Cairns, Alice Springs, Sydney

5

by traveler 

Jay R.
Our travel planner, Shelley, seemed to really get into our heads. The trip truely focused on our varied interests and allowed us to enjoy Australia without having to worry about the logistical details. The connections between transit and hotels and tours worked seamlessly. Accomodations were matched to our needs... Read more

Travel Review: Romantic Australia Honeymoon, Sydney, Blue Mountains, Ayers Rock, Kings Canyon, Alice Springs, Cairns, Melbourne

5

by traveler 

Erica L.

Had some issues with the car service and some of the hotels we did not like. Other wise the planning of the trip and travel company was great. Read more

Travel Review: Best of New Zealand Vacation Package, Auckland, Christchurch, Waikeke Island, Rotorua, Queenstown, Nelson,...

5

by traveler 

Brock B.
I am very pleased with this New Zealand tour operator. I will definitely use them again! Read more

Travel Review: Ultimate Australia Vacation Package, Northern Beaches, Cairns, Great Barrier Reef, Ayers Rocks, Sydney,...

5

by traveler 

Mark P.

The trip was arranged flawlessly. The itinerary was timed out well, with enough time to see the sights and resonable flight times. It was especially nice to have a car and driver waiting for us at the airport when we arrived. All of the excursion companies were top-notch; professional, courteous and well-informed Read more

Travel Review: Custom Australia & New Zealand Tour, Sydney, Queenstown, Auckland, Christchurch, Cairns, Ayers Rock, Wellington

4

by traveler 

Myra G.
we feel that we that we have a comprehensive understanding of the countries because of the guidance in choices by Jillian from our Australia and New Zealand tour operator in Seattle. All the multiple of arrangments went like clockwork. On return home, Budget Rental Car, however, has been a disaster in mischarging us... Read more

Travel Review: Luxury Australia Vacation, Great Barrier Reef, Adelaide, Sydney Harbor Boat Tour, Barossa Valley Wine Tour,...

5

by traveler 

Lew R.

Trip of a Lifetime planned and executed perfectly by this Australia tour operator! Every day, every transfer, every aspect of the trip was seamless, including having to make alternate plans to get back to the USA when Qantas grounded all of its planes. The tour operator never missed a beat. Highly, highly recommend... Read more

Travel Review: Custom Australia Vacation Package, Sydney, Cairns, Daintree, Port Douglas, Ayers Rock, Melbourne, Daylesford,...

5

by traveler 

Karen B.
The trip was awesome and we loved working with Candice from this Australia travel company! The arrangements, lodging and side trips were great. Highly recommend them to anyone planning to visit Australia! Read more

Travel Review: Luxury Australia and New Zealand Vacation, Melbourne, Phillip Island, Cairns, Queenstown, Milford Sound, Mt. Cook

5

by traveler 

geoffrey c.
This Australia travel company is a company that I would definitely recommend to my friends. Great staff that worked themselves to the bone to make everything right. I wish I had 4 hands, so I could give them 4 thumbs up! Read more

Travel Review: Custom Australia Vacation Package, Melbourne, Hamilton Island, Brisbane, Paradise Bay Eco Escape, Dayboro,...

5

by traveler 

kevin m.
Great! All our arrangements were handled in top notch manner. Sharon's recommendations were spot on, and she couldn't have been nicer. The office even checked to see if we were ok after the hurricane - very thoughtful. Read more

Travel Review: Luxury Australia Family Vacation, Uluru Dinner Show, Hamilton Island, Great Barrier Reef, Port Douglas, Brisbane

5

by traveler 

Elaine C.
Shelley at this Australia tour operator did a great job coordinating a trip that was complicated by our personal situation. We were picking up my daughter after her semester abroad at Griffith University in Gold Coast, and had already made our flights to and from Australia and booked time off work. Unfortunately my... Read more

Travel Review: Luxury Australia Vacation, Perth, Pinnacles, Swan Valley, Wave Rock, Lancelin, Caversham Wildlife Park, Cervantes

4

by traveler 

EMMANUEL L.

Zicasso, really helped me out with everything i was looking for even hooked me up with some things i didn't even expect, they are wonderful, i will be using Zicasso in the future. Read more

Travel Review: Luxury Australia & New Zealand Vacation, Christ Church, Mount Cook, Lyttelton, Queenstown, Shantytown,...

5

by traveler 

Beatrice D.
Once-in-a-lifetime trip and excellent experience with this Australia/New Zealand travel agency and Shelley, our travel rep there. I recommend travel insurance to anyone taking an expensive trip. I experienced over $1,000 of unexpected expenses due to having to spend nights in a hotel, reschedule flight on another... Read more

Travel Review: Luxury Australia Vacation Package, Melbourne, Cairns, Great Barrier Reef, Sydney, Blue Mountains Tour, Palm Cove

5

by traveler 

Karla H.
Shelley of this Australia tour operator was great. She recommended that we stay in Palm Cove instead of Sydney and that was a great suggestion. She also was able to get the days of our tours changed when the weather became inclement. She was always there to help. Read more

Travel Review: Luxury Family Vacation to Australia, Sydney, Ayers Rock, Great Barrier Reef, Blue Mountains, Cairns, Brisbane,...

5

by traveler 

Ken G.
Joanne of this Australia travel agency was terrific. Trip was well organized and with one exception, everything worked like clockwork. When the local tour company failed to deliver our prepaid private tour to Kuranda, she promptly sent us a refund without our asking for it. She gets five stars. Read more

Travel Review: Luxury Australia Vacation Package, Sydney, Blue Mountains, Cairns, Bonza Bike Tour, Uluru, Kings Canyon,...

5

by traveler 

Lois W.
This Australia travel agency was infinitely better than the second company you referred me to. The agent conducted a good initial interview, considered our 5-week time window, and listened to my particular interests, requests, and concerns. Obviously, our itinerary needed to be customized and it was. We had several... Read more

Travel Review: Luxury Australia Vacation Package, Sydney, Melbourne, Great Ocean Drive, Adelaide, Kangaroo Island, Perth,...

5

by traveler 

Anne R.

We already knew where we wanted to go and what we wanted to do, and had booked some of our hotels with points. But we needed an expert to help book all the flights, some of the hotels and pull together the details. Shelley, our travel specialist, worked very hard to get us hotels within our budget and she booked... Read more

Travel Review: Custom Fiji & Australia Vacation, Sydney, Great Barrier Reef, Daintree Rainforest, Palm Cove

5

by traveler 

Russ W.
Shelley from this Australia tour operator exceeded our expectations on every level during our 16 day trip to Australia and Fiji. She booked us at beautiful resorts and excellent tour excursions. She was extremely knowledgeable about our destinations and provided information and answers to every question we had... Read more

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