We would give 6- or even 10-Stars to the travel team and travel specialist if we could.
Everything we experienced was first class. The travel team picked worthy hotels, private cars for airport pick up & drop of, tour selections and tour operators (especially Tour Guides Mark at Kangaroo Island, Dean... Read more
Once again, Zicasso scores a perfect 10 for having such amazing agents affiliated with their organization. We recently returned from 4 weeks in Australia which was organized by the tour company out of New Zealand. First, they put together an amazing itinerary, including absolutely everything we wanted to see and... Read more
Excellent. After reviewing our vacation requirements for Australia. Zicasso hooked us up with a superior travel agency in Australia. The trip planner was our representative who worked closely with us for one year for our vacation to become a reality. Fantastic vacation is all that I can say. Thank you to all... Read more
The travel planner and the travel company was professional and easy to communicate with! The travel company provided a nicely compiled itinerary for us for each country we visited and all of our travel plans went very smoothly thanks to them! Read more
As far as the booking process, I found our agent to be very pleasant. Initially she was efficient too, which is why we chose the travel company (Zicasso) to work with. We had a fair idea of where we wanted to go, but our agent was helpful in pinning down our best options. However, there... Read more
The trip planner from the travel company took the time to call me to discuss interests, preferences, etc in order to provide appropriate suggestions. She developed a wonderful trip itinerary which really met our interests and needs. She was also available at all times to answer queries, etc. I was most impressed... Read more
The travel representative was so great to work with! Super thorough and detailed. It made us rest easy before and during our trip that nothing wasn't accounted for or worked through. We did our honeymoon for 3 weeks in Australia and New Zealand and couldn't be happier with booking with the travel company! The... Read more
All I can say is WOW. What an incredible trip!!! We just returned from a 2+ week adventure in Australia & New Zealand and can't say enough good things about the tour company! Everything went so smoothly-- from the flights and ground transportation to the hotels and tours. (And that's saying a lot coming from a... Read more
This was a fabulous, once-in-a-lifetime trip! We had always wanted to see the flora and fauna of Australia and New Zealand. We liked Zicasso's process of linking us with multiple agents so that we could choose the most compatible one. The process was easily handled online, and we quickly settled on a great agent... Read more
The travel company provided quick responses to our questions during the planning phase of our trip, and provided detail information that included travel insurance and getting visas in a timely manner. Read more
Our trip to Australia and New Zealand was terrific. The travel team did an excellent job preparing our itinerary. We did not have one snag. The pre planned activities were great. Hotels and B & B's were great, but more luxurious than we needed. Read more
The tour specialist with the tour company arranged a wonderful trip for us. As requested all our tours were with small groups and very experienced guides. We asked for an emphasis on Australian animals and in the wild we saw kangaroos, wallabies, wombats, seals, dolphins, an echidna, a goanna, dozens of koalas and... Read more
A pleasure to deal with the travel company . The travel representative was always efficient,helpful and quick to respond and offered good advice . Overall all arrangements were good ; transfer were on time ; tours were enjoyable . Read more
The travel company is a wonderful team. They treated me as a special client at every step. I appreciated the attention paid to details (throughout the entire journey). I know they had my back during my journey and as a solo traveler that was comforting. At one point, I received a call from them when one of the... Read more
The tour specialist at the tour company was friendly, professional, knowledgeable, personable, the comments from tour vendors about the tour specialist were all positive regarding their interactions, he was responsive, and reached out often before and during our trip to let us know he was available to assist in... Read more
The trip was excellent from start to finish. We were very lucky to have our travel agent. She was easy to work with and very knowledgeable about the countries we visited. She helped us choose our hotels and lodges, our activities in each city and also made restaurant reservations. She also took care of all our... Read more
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