Custom Australia Tours Reviews

4.83033
4.83 out of 5 stars
4.83 stars based on 1609 reviews

Real customer reviews for Zicasso’s Australia tours referral service.

We match travelers with top travel agents and tour companies.

Travel Agent Review, Australia & New Zealand, Melbourne, Sydney Opera House, Flight Over Milford Sound, 3-Week Trip

5

by traveler 

Farida K.

We had a terrific experience with this tour company. Our trip planner did a fantastic job in putting together a great itinerary for us based on our interests and physical activity level. I typically plan all my travels, but this time I decided to use a travel agency for our trip to New Zealand and Australia. Since... Read more

Trip Review, Luxury Australia Vacation, Great Barrier Reef, Sydney, Adelaide, Kangaroo Island, Snorkeling

5

by traveler 

andrew b.

Perfect trip. Travel itinerary covered everything we wanted. The accommodations and excursions that were arranged were more than expected. Read more

Australia Vacation Review: Sydney Harbor Cruise, Melbourne, Cairns, Local Culture, Port Campbell National Park, Wildlife

3

by traveler 

J.G. C.

The following was sent to our Zicasso agent:

All the hotels were good so not much more to say. So were the flights.

First city was Melbourne and what a city it is. I would move there. 

Day one we first stopped at a private zoo. We saw kangaroos, wallabies and koalas and got to pet them. Pretty... Read more

Australia Trip Review: Port Douglas, Rainforest, Cities & Sights, 12-Day Vacation

5

by traveler 

Mary H.

Planning a trip to Australia by yourself is nearly impossible - using this travel company makes it smooth, simple, and less expensive than doing it yourself.  No stress, no hassle.  Individualized excursions for your interests; smooth transfers from airport to hotel and elsewhere.  Prompt pickups and dropoffs,... Read more

Australia Trip Review: Cairns, Melbourne, Outback, Rafting, Rainforest, Two-Week Family Vacation

5

by traveler 

Annette K.

Our travel planner of this travel company helped to make  our dream vacation to Australia a reality. We are a family of 6 adults raging in age of 24-56.

In 2 weeks, we explored Sydney and Melbourne, experienced the Outback in Uluru, snorkeled in the Great Barrier Reef, took a train above the Rainforest, and... Read more

Trip Review, Luxury Australia & New Zealand Vacation, Mountains, Glaciers, Wildlife, Boat & Helicopter Tours

4

by traveler 

Bill A.

They did a great job of arranging a complete itinerary, including accommodation, tours and transportation. They discussed our preferences and suggested places / tours that we had not thought of.

Only one problem was delay in getting refunds for 3 cancelled tours. Read more

Trip Review: New Zealand & Australia, Hokitika, Auckland, Haast, Doubtful Sound, 19-Day Tour

5

by traveler 

Helen S.

We thought our travel planner did a wonderful job of keeping our priorities and preferences very much in mind while planning the trip.  The accommodations varied from more than adequate to perfect from our point of view.  When I broke my toe, the local travel agency responded immediately and made appropriate... Read more

Vacation Review: Luxury Australia & New Zealand Trip, Sydney, Adelaide, Wellington

5

by traveler 

Donna N.

Everything was perfect with two exceptions.  In Sydney the tour van was one that you had to move the second seat forward to get to the third row.  The other two guest were quite overweight.  The van in Wellington was configured so that you could get to the back seat easily.  Tour companies should not use vans that... Read more

Australia Vacation Review, Melbourne, Snorkeling Great Barrier Reef, Sydney Harbor Cruise, Wildlife, City Tour

5

by traveler 

Michelle M.

This travel company was an absolute pleasure to work with! I worked with our travel planner, specifically, who was very accommodating. She was interested in our priorities and what exactly we wanted to get out of our trip. Not knowing exactly what all of our opportunities were, she asked what we types of activities... Read more

Travel Review: Australia & New Zealand Tour, Port Douglas, Milford Sound, Cave Tour

4

by traveler 

Matthew P.

The trip was wonderful. We were able to do everything we wanted. There was some rain that dampened our time in Port Douglas, it  was the rainy season which we did not know before going. We made the most of it tho and enjoyed some of the food in the area. 

Our travel agent for the travel company was wonderful... Read more

Australia Travel Review: Sydney Opera House, Bridge Climb, Penguin Parade, Great Barrier Reef

5

by traveler 

Deborah L.

We had a great travel experience with our trip planning and execution for our Australia trip for our family of four. A few glitches but they were resolved to our satisfaction. Read more

Travel Review: Luxury Trip to Australia & New Zealand

5

by traveler 

William S.

Excellent accommodations, and great locations. Read more

Travel Review, Australia & New Zealand, Queenstown, Christ Church, Auckland, Phillip Island, Wildlife

3

by traveler 

Dean K.

I would like to state that the overall trip was good. We had a number of issues that we felt were not up to the standards we were expecting for the money spent. Starting with our initial stop at the hotel in Sydney where we were told to use the men's and women's bathrooms on the 7th floor (outside the pool/workout... Read more

Travel Review: Australia & New Zealand Family Trip, Daintree Rainforest, Great Barrier Reef, City Tours

5

by traveler 

Karen B.

The trip was flawless, we had many transfers and a lot of movement and everything was smooth and reliable.  Every transfer was on time and professional. We had a budget that we had to stick to and we were able to enjoy everything we had wanted to see while staying within the budget.  Read more

Australia & New Zealand Travel Agent Review: Snorkeling Great Barrier Reef, 3-Week Vacation

5

by traveler 

Beth R.

My trip was great - everything went as expected, hotels were very comfortable and welcoming, ground transportation was on-time and very customer focused, air travel was on time.

Our travel planner was great to deal with - she was responsive, understood what we were looking to do and offered great options. Read more

Travel Agent Review: Australia & New Zealand, Australian Open, Melbourne, Sydney, Queenstown, Great Barrier Reef

5

by traveler 

Jeri L.

Great variety of activities.  No problems with hotels, flights, pick ups at airports.  I am planning to send our travel planner a personal email with a few small things.  She was wonderful to work with.  It was also nice that she emailed us during our trip to see how things were going. Read more

Australia Travel Agent Review: Sydney Bridge, Opera House, 2-Week Trip

5

by traveler 

Charles H.

The arrangements were great and the selection of accommodations was better than we could have done on our own.  This tour company had a nice packet in our first hotel with our travel information and a nice travel case for our documents.  They took care of everything and we never had to worry about anything.   Read more

Review: Australia Luxury Trip, Whitsunday Islands, Hamilton Island, Melbourne, Sydney, Beaches, The Great Ocean Road

5

by traveler 

Michael A.

Very professional and responsive.  Very good at listening to your higher level, broader goals for the trip and booking appropriate hotels and excursions.  Made everything so easy for us which was much appreciated given it was our honeymoon.  Not a single issue with a hotel, exercursion, transfer, flight, etc.  Very... Read more

Review: Luxury New Zealand & Australia Trip, Bronte, Queenstown, Sydney, Melbourne, Australian Open, Jet Boat

5

by traveler 

Karen D.

This travel company was fantastic and we would certainly recommend them to others.  There was one hiccup regarding a flight and they rectified it immediately.

When a tour was cancelled due to weather, they refunded our money.  Read more

Luxury Australia Travel Review, Sydney Harbor Tour, Spear Fishing in Queensland, Adelaide, Kangaroo Island

5

by traveler 

Linda T.

We are blown away by the trip this travel company put together for us! We asked our travel planner for something different and he delivered. From spear fishing in Queensland to the sights of Kangaroo Island, everything was perfect. Our decision to have a travel agent in Australia was validated as he kept track of... Read more

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