We had a terrific experience with this tour company. Our trip planner did a fantastic job in putting together a great itinerary for us based on our interests and physical activity level. I typically plan all my travels, but this time I decided to use a travel agency for our trip to New Zealand and Australia. Since... Read more
Planning a trip to Australia by yourself is nearly impossible - using this travel company makes it smooth, simple, and less expensive than doing it yourself. No stress, no hassle. Individualized excursions for your interests; smooth transfers from airport to hotel and elsewhere. Prompt pickups and dropoffs,... Read more
We thought our travel planner did a wonderful job of keeping our priorities and preferences very much in mind while planning the trip. The accommodations varied from more than adequate to perfect from our point of view. When I broke my toe, the local travel agency responded immediately and made appropriate... Read more
Everything was perfect with two exceptions. In Sydney the tour van was one that you had to move the second seat forward to get to the third row. The other two guest were quite overweight. The van in Wellington was configured so that you could get to the back seat easily. Tour companies should not use vans that... Read more
This travel company was an absolute pleasure to work with! I worked with our travel planner, specifically, who was very accommodating. She was interested in our priorities and what exactly we wanted to get out of our trip. Not knowing exactly what all of our opportunities were, she asked what we types of activities... Read more
The trip was wonderful. We were able to do everything we wanted. There was some rain that dampened our time in Port Douglas, it was the rainy season which we did not know before going. We made the most of it tho and enjoyed some of the food in the area.
Our travel agent for the travel company was wonderful... Read more
I would like to state that the overall trip was good. We had a number of issues that we felt were not up to the standards we were expecting for the money spent. Starting with our initial stop at the hotel in Sydney where we were told to use the men's and women's bathrooms on the 7th floor (outside the pool/workout... Read more
The trip was flawless, we had many transfers and a lot of movement and everything was smooth and reliable. Every transfer was on time and professional. We had a budget that we had to stick to and we were able to enjoy everything we had wanted to see while staying within the budget. Read more
Great variety of activities. No problems with hotels, flights, pick ups at airports. I am planning to send our travel planner a personal email with a few small things. She was wonderful to work with. It was also nice that she emailed us during our trip to see how things were going. Read more
The arrangements were great and the selection of accommodations was better than we could have done on our own. This tour company had a nice packet in our first hotel with our travel information and a nice travel case for our documents. They took care of everything and we never had to worry about anything. Read more
Very professional and responsive. Very good at listening to your higher level, broader goals for the trip and booking appropriate hotels and excursions. Made everything so easy for us which was much appreciated given it was our honeymoon. Not a single issue with a hotel, exercursion, transfer, flight, etc. Very... Read more
We are blown away by the trip this travel company put together for us! We asked our travel planner for something different and he delivered. From spear fishing in Queensland to the sights of Kangaroo Island, everything was perfect. Our decision to have a travel agent in Australia was validated as he kept track of... Read more
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