The trip was lovely. This was our first time to Australia. Sydney is very nice in the winter and Palm Cove was great. We enjoyed the sightseeing, museums, beaches and people. The travel agent was helpful and responded very timely, although we were a bit disappointed in the hotel arrangements. Customer services was... Read more
We had a great trip. We visited 6 cities in 4 countries and all of our reservations, documentation, transportation and tours were executed flawlessly. I had some concerns about working with a travel agent that I had never worked with before, but this Australia travel agency definitely knows the South Pacific. When... Read more
Our Australia trip was everything I wanted. The accommodations were superb and everything organized to the letter. I would choose this Australia travel agency for my next trip but I would ask for Candice to be our advisor each time. She was always available, prompt, did what she said she would or what I asked, and... Read more
Staff at this Australia travel agency and their counterparts in Australia were very cooperative, curteous, and eager to help in all our travel needs. We would highly recommend them.
The trip in general was quite nice, despite the usual travel problems that seem to be the norm these days - delayed/cancelled flights... Read more
The trip was well planned and offered a lot of activities for price. The travel arrangments had no glithces. All reservations for hotels, airport transfers and excursions had no issues. Very honorable travel company. We got our credit for tour change in Franz Joseph due to inclimental weather very promptly... Read more
We had a wonderful trip!! Everyone thoroughly enjoyed themselves from our young sons to my parents. There was something for everyone. The accommodations were great! Having an apartment with 2 bedrooms or a separate room for our children was nice. Having the hotels provide separate twin beds was a pleasant... Read more
Well planned trip, flights and transfers to hotels were excellent. Choice of tours were good.
Travel company was responsive to requests and did an excellent job re configuring flights when the Air NZ rescheduled flights and cancelled service to a destination city. Read more
Karen, with this New Zealand travel agency did a fantastic job! Everything that was arranged worked like clockwork! Our accommodations were great and the organized tours, etc were very good. Our trip was very memorable, to say the least, and we enjoyed every minute of it! Read more
Our travel company and the agent Shelly were great to work with and helped us put together the places we wanted to see and arranged all the hotels and travel for us. She informed us of all the paperwork etc. we would need for our trip and helped us the whole process through. Read more
This trip was amazing and Suzie from this Australia travel agency did a tremendous job of making all the arrangements, things could not have been better. We didn't feel as though we missed a thing, it was all great!! She worked with our budget, while getting us some amazing experiences and booking us to stay in ideal... Read more
The Australia travel agency arranged flights, hotel in Sydney and tours in the Sydney area plus sorted the Australian Visas. Everything was well organized at the Sydney end regarding being met at the airport and all the tours. The hotel was well located and had an interesting history [built in Art Deco style as a... Read more
Wonderful! This Australia travel agency was very easy to work with and would make adjustments as I requested. Through this company I had planned 2 tours in each city, where we spent 4 days in Sydney, 4 days in Cairns, and 3 days in Melbourne. Read more
I was very pleased with the service and attention. There was a little confusion over billing, and some over frequent flyer points -- which I ended up not being able to get, which was a major disappointment -- but the activities and locations were just what I wanted, with a good mix of free time and tours.
I was also... Read more
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