This trip could have become a nightmare: two delay outbound flights ,a miss connection , a cancellation of local tour , a worst snow storm in 30 years but the disaster aborted and became a life time experience all because of my New Zealand travel agency.
Zicasso had 3 travel agencies contact me. I was very impressed with this Australia travel company. They replied immediately by email, attached photos and descriptions of some activities I had requested, then sent me a huge book on places to stay and things to do in Australia. Read more
Shelly was terrific. She put together a great itinerary that was suited to my tastes and within my budget. Then she made several sets of changes when my sister decided to join me. She did this all within a very tight timeframe, and was extremely responsive and professional.
As far as the trip went - it was... Read more
I loved working with Kerrie from this Australia travel company on planning our honeymoon! She had lots of great suggestions and insider information and ideas, like a Sydney Harbor cruise and a sunrise camel tour in the Outback. Her suggestions for hotels and activities were really thorough and clearly tailored to... Read more
I highly recommend this Australia travel company. Sharon, the owner, was outstanding in helping us with the planning of the trip. She was also great in helping us during our trip with minor changes. Our 4 week vacation was one of the best travel experiences we had, even though it involved 14 plane trips, 1 train... Read more
These Australia travel specialists did a wonderful job. I wish that I would have just let them plan my trip from the beginning. I made it more difficult on myself by scheduling the flights through the airline. Read more
The trip was perfectly planned. I let the travel planner plan the activities after letting her know that we wanted to go to Australia with a general idea of the cities and places we wanted to go and that we liked to stay in contemporary hotels and apartments.
She put together an itinerary of activities that she... Read more
Karen was quick and responsive to our request which was made with a only a short window to get it all planned. She called us to get a personal picture of our preferences, comfort needs, and energy and fitness levels before setting out a general itinerary. She had very good ideas for our more personalized wishes such... Read more
We used these Australia and New Zealand specialists and a gentleman named Warren.
He worked very well with us and helped plan a wonderful trip for us. Most importantly everything he said he would do he did. All of of flights and connections and tours were as he said and we were very happy with this Australia and New... Read more
This was our trip of a lifetime as a celebration of our retirement and I had been planning it for several years by myself. Because it was going to be at least a 30 day trip (ended up being longer) over two continents with many airplane and train connections I chose this New Zealand and Australia travel company to... Read more
I can only say GREAT things about Sharon and this Australia travel company. From start to finish, Sharon was providing information and making adjustments as needed. The trip went very well due to wonderful planning. I highly recommend using this agency to help you travel down-under! Read more
My trip was fantastic, as was my travel agent -- Kerrie at this Australia tour company. Kerrie's itinerary perfectly captured the things I like to do when traveling, and avoided the aspects of travel that I don't like, all within the budget I specified. All of the tour operators and hotels were exactly as specified... Read more
It was very well organized and went very smoothly. We found out about Zicasso through the Internet. Our travel planner was really great, patient, and friendly.By the time we finished mapping out our itinerary, I felt very strongly that I gained a friend. You're the best! Read more
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