The tour company was very responsive and provided quick responses/turnaround of documents during the planning phase. They also provided a brochure with all the vendors and options, making it easy for me to plan my perfect vacation. My trip to Australia was amazing and memorable. Read more
The travel company was fantastic to work with for our trip to Australia and New Zealand! I always prefer working with local travel agents (because they know about special experiences that you couldn't find otherwise and because they are there, "on the ground" with you, in case anything comes up during your trip).... Read more
The trip was amazing. The trip planner had everything planned down to the detail of having a sandwich and beverage on one of our flights. Everything went as planned. We had a nice diverse view of New Zealand and a great focused view of our time in Sydney. When we arrived we received a wonderful atlas to use on... Read more
We had an absolutely fantastic time in Australia! I added two weeks of vacation with my husband to a work trip, only about 3 weeks before our planned departure date. Our travel agent delivered exactly what we asked for with a really tight turnaround time. We couldn't be happier with the service we received. Read more
This travel agency was very easy and flexible to work with,particularly with our travel planner. The planning process was very good and they were very responsive to ideas and changes we wanted in our itinerary. Once there, everything was executed as described - and all the transportation arrangements were... Read more
The travel company arranged every aspect of my trip and I could not have been more delighted. Everything went sooo smoothly I almost stopped thinking for myself!! The excursions booked were well thought out and tailored to my preferences of travel and tastes in activities (smaller groups, outdoors, wine/food... Read more
The overall trip was fabulous. Our agent was really good. She always responded to me promptly.
Sometimes we had too many late tours and then we had to wake up very early to get to the airport or for an early morning tour. That part was exhausting and we missed one tour because we were too tired. Read more
Our second use of Zicasso travel services was equally successful to the first. Once we identified our country of interest, we were paired with two different travel experts for that area. Each interviewed us for general interests, then each gave us quite varied itinerary examples. We were easily able to narrow... Read more
My husband and I went on a three week trip of some highlights of New Zealand and Australia. Our travel planner, after just a few conversations, planned out our amazing customized itinerary of everything we could have wanted to do and more! We went to Auckland, Marlborough, Queenstown, Sydney, Hamilton Island, and... Read more
Last year we used Zicasso for a trip to Argentina and chose to use you again for our three week vacation to New Zealand and Australia. Our travel agent did a wonderful job helping us plan our trip. The itinerary details for each location were very helpful. We also appreciated her checking in on us during our trip... Read more
We contacted Zicasso in April 2018 with interest in an Australia/New Zealand vacation the following November. They put us in touch with the travel representative from the travel company. She took our vision of a month long trip and molded it into a great itinerary. We made several changes over the course of six... Read more
A year ago the trip planner was finalizing the final touches on my trip to Australia for New Years Eve. The trip was organized for my father and I to visit various regions of the country. Because of my father's age, and it being summer, the trip planner provided some amazing ideas... Read more
Trusted Reviews of Travel Agencies & Tour Operators
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Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.