Custom Australia Tours Reviews

4.82874
4.83 out of 5 stars
4.83 stars based on 1524 reviews

Real customer reviews for Zicasso’s Australia tours referral service.

We match travelers with top travel agents and tour companies.

Travel Review: Australia and New Zealand Vacation, Sydney, Christchurch, Milford Sound

5

by traveler 

Kathryn C.

Jillian at this New Zealand/Australia travel agency was so wonderful! She READ what we were looking for; she was attentive; she was detail-oriented; she found hotels that we never would have found on our own. When we had a minor issue in New Zealand, she was available via phone. We cannot stress what a pleasure it... Read more

Travel Review: Memorable Vacation to Australia - Exceeded Expectations!

5

by traveler 

John F F.

the trip was everything I expected and more...cannot say too many good things about Karen and her staff at this Australia & New Zealand travel agency....Karen made every effort to see that all my expectations and more were met....alterations and special requests were never a problem for her, and I feel as if we... Read more

Travel Review: New Zealand and Australia Tour

5

by traveler 

Bill S.

Awesome trip and wonderful travel company. We made a GREAT choice to go with this New Zealand/Australia travel agency. Our agent did a fine job of customizing the trip to our needs and liking. Read more

Travel Review: Unique and Memorable Custom New Zealand Tour

5

by traveler 

Susan J.

Zicasso put us in touch with Jillian of this New Zealand travel agency and she was fantastic. With very little to go on (we weren't sure what we wanted to do or how much we would spend, even) she took our parameters and a quick email about things we like to do (that we are in our 50's but active) and put together a... Read more

Travel Review: Australia and New Zealand Honeymoon Vacation - 4 Weeks

5

by traveler 

Vanessa J.

Shelly and the New Zealand/Australia travel agency were absolutely wonderful. Every piece of the itinerary ran smoothly - airport transfers, flights, hotels, tours...we couldn't have been more satisfied. The travel company was extremely helpful in selecting destinations and tours that suited our personalities - and... Read more

Australia & New Zealand Tour Review: Sydney Bridge Climb, Whitsunday Islands, Diving Great Barrier Reef, Glacier Hike

5

by traveler 

Debbie W.

Our trip planner at this travel company was awesome to work with! He really listened to what we were interested in and selected an itinerary that was a great mix for travelers of different ages. The pace and variety of the trip was perfect. We woke up every day so excited for what we had planned and also had just... Read more

Australia & New Zealand Travel Agent Review: Snorkeling Great Barrier Reef, 3-Week Vacation

5

by traveler 

Beth R.

My trip was great - everything went as expected, hotels were very comfortable and welcoming, ground transportation was on-time and very customer focused, air travel was on time.

Our travel planner was great to deal with - she was responsive, understood what we were looking to do and offered great options.... Read more

Travel Agent Review: Australia & New Zealand, Australian Open, Melbourne, Sydney, Queenstown, Great Barrier Reef

5

by traveler 

Jeri L.

Great variety of activities.  No problems with hotels, flights, pick ups at airports.  I am planning to send our travel planner a personal email with a few small things.  She was wonderful to work with.  It was also nice that she emailed us during our trip to see how things were going. Read more

Australia Travel Agent Review: Sydney Bridge, Opera House, 2-Week Trip

5

by traveler 

Charles H.

The arrangements were great and the selection of accommodations was better than we could have done on our own.  This tour company had a nice packet in our first hotel with our travel information and a nice travel case for our documents.  They took care of everything and we never had to worry about anything.   Read more

Review: Australia Luxury Trip, Whitsunday Islands, Hamilton Island, Melbourne, Sydney, Beaches, The Great Ocean Road

5

by traveler 

Michael A.

Very professional and responsive.  Very good at listening to your higher level, broader goals for the trip and booking appropriate hotels and excursions.  Made everything so easy for us which was much appreciated given it was our honeymoon.  Not a single issue with a hotel, exercursion, transfer, flight, etc.  Very... Read more

Review: Luxury New Zealand & Australia Trip, Bronte, Queenstown, Sydney, Melbourne, Australian Open, Jet Boat

5

by traveler 

Karen D.

This travel company was fantastic and we would certainly recommend them to others.  There was one hiccup regarding a flight and they rectified it immediately.

When a tour was cancelled due to weather, they refunded our money.  Read more

Luxury Australia Travel Review, Sydney Harbor Tour, Spear Fishing in Queensland, Adelaide, Kangaroo Island

5

by traveler 

Linda T.

We are blown away by the trip this travel company put together for us! We asked our travel planner for something different and he delivered. From spear fishing in Queensland to the sights of Kangaroo Island, everything was perfect. Our decision to have a travel agent in Australia was validated as he kept track of... Read more

Review, Luxury New Zealand & Australia Trip, Bruny Island, Lizard Island, Tasmania, Seafood Cruise, Snorkeling

4

by traveler 

Earl H.

In a word, Excellent!  Our itinerary was almost flawless.  That is, all reservations, transfers, and activities for a three week trip, covering two countries, four destinations, and nine hotels, happened as planned and reflected in our itinerary.  Upon our arrival at our first hotel a very nice leather portfolio... Read more

Australia Review: Uluru, Blue Mountains, Harbor Boat Ride In Sydney, 2-Week Vacation

5

by traveler 

Michelle H.

We just returned from a wonderful 2 week vacation to Australia.  We worked with a travel planner from this tour company. Our travel planner was fantastic to work with. She made all of our flight, hotel and tour reservations.  All we needed to do was show up!  We were very happy with all of our accommodations.  We... Read more

Australia Review: Phillip Island, Wildlife, Scuba Diving, Two-Week Grandmother & Granddaughter Trip

5

by traveler 

Nancy C.

Our tour planner organized our trip to three cities in Australia.  The total trip was a complete success due to the tour planner's organization.  The only thing he couldn't control was the weather!  Everything went smoothly just as we were told it would.  Thank you so much for all of your help. Read more

Review: Australia & Fiji, Australian Tennis Open, Luxury 2-Week Trip

5

by traveler 

Marissa C.

We are very happy with all the planning that this tour company did for our honeymoon! The Austrailian Open tennis tickets we received were amazing and exactly what we wanted. The resort in Fiji was out of this world amazing. Thank you to our tour planner and the staff at this tour company for being so accommodating... Read more

Australia Review, Uluru, Great Barrier Reef, Luxury One-Week Vacation

5

by traveler 

Debbie H.

Personalized service and our rep was quite responsive to all inquiries.  Read more

Travel Review, Australia & New Zealand, Melbourne, Franz Josef, Queenstown, Wildlife, Opera House, Christchurch

5

by traveler 

Amy W.

An amazing trip. Very well planned. Our travel specialist was very responsive whenever I reached out to her with a question or issue. Read more

Travel Agent Review, Australia & New Zealand, 3-Week Vacation

5

by traveler 

Dave .

Great Itinerary and in country support.  We had a couple weather related hiccups that we perfectly managed.  We had a truly fabulous vacation Down Under. Read more

Travel Agent Review: New Zealand & Australia, Queenstown, TranzAlpine Rail, Scenery & Culture

5

by traveler 

Mike R.

Our tour planner was very attentive and quick to respond to adjustment requests to the itinerary proposal.

The trip was fantastic with the exception of a couple of inclement weather cancellations.  If I could do it over again, I’d request not to have any plans that we’re dependent on good weather.  Other... Read more

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