Our trip was wonderful. Our travel specialist at the company planned for every detail of our trip. The few things that weren't perfect were attended to immediately and resolved. All in all a great experience. Read more
The travel company and their staff went above and beyond to see that we were able to continue our month long trip in Australia during their devastating brush fires! Adjusting our itinerary to keep us safe, away from smoke and for the best experience. 99% of the tours and adventures exceeded our expectations. Our... Read more
The trip and the scheduling process were both fantastic! I had been turned down previously by several agencies but Zicasso responded promptly and the next thing I knew my trip was being planned. Everything with travel and tours went smoothly. I had the experience of a lifetime! Thanks so much travel designer for... Read more
We had the trip of a lifetime. The travel planner at this agency was amazing. we told him what we were interested in and he hit it out of the park especially since we were on short notice and wanting to travel at Christmas. Their customer service was top notch. Definitly our choice for our next trip abroad. Read more
Trip was great. The travel agent listened to what we were interested in and structured the trip accordingly. For example, we were interested in seeing animals in the wild, and she recommended Kangaroo Island which we loved. The one aspect of the travel company that I was disappointed in was the responsiveness... Read more
Overall trip was planned to the "t". Time, place, and what was going on and who to look for. The trip planner was amazing, in scheduling and figuring out everything I wanted to accomplish on this adventure. The app was great to have along with digital documents of what was needed. Read more
We enjoyed this trip very much (Australia and New Zealand) and felt that the travel designer listened carefully to our interests in designing the itinerary. She was also available throughout the trip to address any concerns. Read more
This tour company was very helpful, responsive, and thorough in their planning. They put together a really nice trip that combined all the things we wanted in a relaxed, fun itinerary. They were also great with flight planning. Read more
The trip was very pleasant. We enjoyed all the selected tours. Tour pick-up were all on time and the guides were friendly. Our travel specialist from the travel company did great putting together the itinerary and activities. Read more
The travel company was great and we highly recommend them for creating a phenomenal South Australia vacation. Our specific company person was the travel designer and she really focused on understanding the specific types of experiences we wanted to get during our Australia trip - e.g., food, wine, exploring the coast... Read more
Our travel planner an amazing agent. She is extremely patient, knowledgeable and understanding. She worked very closely with my family’s need in planning and revising our trip to Australia. The planner always responds promptly. She has a wealth of suggestions and ideas and is a wonderful person to work with!! Read more
Everything was wonderful. The trip planner was great in helping us plan the trip and finding things for us to do based on our likes and dislikes. All the accommodations and the excursions were top of the line. Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.