I was put in contact with the trip planner at this travel agency and he jumped right in with a phone call to get an idea of what we were hoping to do in Australia. He put together a wonderful itinerary which included adding our son and daughter-in-law for 2 of the weekends.
Our recent trip to Australia was amazing! We spent 14 days exploring Sydney, Adelaide, Kangaroo Island and Melbourne as a family vacation and to celebrate a college graduation! Our travel agent was wonderful. She worked with our budget and ideas to create the perfect vacation for us. She was very professional, detail... Read more
We had an AMAZING time! The trip went smoothly thanks to the best planning by our matched travel agent that Zicasso provided. We were paired with our travel designer from this travel company. She was brilliant! We gave her some information about how we like to spend our time on vacation, and she made a beautifully... Read more
We just got back from Australia on 27th. In one simple word I would describe out trip was "Amazing"! Our trip planner from this tour company prepared perfect itinerary based on our requirements. It was 18 days trip(15 days on ground). We visited Melbourne, Cairns and Sydney and spent five night in each city... Read more
Our agent was phenomenal! Communication was fast, easy, and heartfelt. She was so personable and shared invaluable knowledge about the locations, tours, hotels, everything, which saved me so much time and stress had I done it all by myself. Planning this momentous trip with her by our side was the best decision I ... Read more
The trip was very well planned and our agent at Zicasso was ready with lots of suggestions and alternatives. Traveling during fire season gave us some pause, but our agent was very reassuring that any changes that were required because of smoke would be promptly and easily provided by contacts in Australia. As it... Read more
The travel agency was terrific! With very little direction from me, they suggested wonderful places to see and found great tour guides and options. We were able to choose from a number of options for each of the days of our trip. All the hotels suggested were exactly what we asked for as well. I evaluated two other... Read more
We have used Zicasso three times in the past 3 years and have always been satisfied with the excellent service of Zicasso’s travel consultants. That being said, this travel agency stood out as the best travel consultant we have ever worked with as they went over and above to ensure we had a lovely honeymoon. From... Read more
The travel designer from this travel company did an amazing job of organizing my trip. I told her what I like to do and she customized my itinerary according to my desired preference. I am a single women traveler. I felt very safe with my accommodations. Each hotels/apartments were clean. Located in areas... Read more
Our trip to Australia was absolutely spectacular. Our agent did an awesome job of putting the trip together and their choices of cities, events and tour guides could not have been better. Their suggestions on destinations and tours are what made the trip so great. I can't say enough about how much we would... Read more
Our trip through Australia and New Zealand was simply exceptional! As was our trip planner at this travel team. Trip planning, itinerary, scheduling, execution - all of it - was outstanding. All arrangements and details were first rate and seamless. The activities and guided tours that were arranged were perfectly... Read more
I had the trip of a lifetime and I have Zicasso and this travel company to thank for it! They were amazing! The company matched my vacation vision to the perfect activities. Everything went smoothly and they were quick to respond to any questions or concerns before, during and after my trip. Read more
Susan P. Trip of a lifetime by the travel planner at this travel company. Arrangements down to the last detail. Flew into Sydney. Did a harbor tour. Walked thru "the Rocks". Toured the Opera house-wonderful tour. Into the blue mountains-unable to hike due to wildfires. Flew to Uluru: Rode a camel to the field of... Read more
For anyone thinking about taking a trip to Australia or New Zealand, going with this tour company to arrange your travel is the smartest thing you can do. I've done some extensive traveling over the years and the travel designer at this tour company made my husband and I's trip everything we could have imagined and... Read more
The travel planner did a wonderfully great task of scheduling my entire two month trip. Even when one of the flights was canceled due to weather conditions, she stepped in and helped get things rescheduled. She scheduled around my desire to dive the Great Barrier Reef for eight days, and scheduled things I had not... Read more
Everything went perfectly. It was a lovely trip to a part of Australia that we had never traveled around, the southwest coast. We continued by flying to Adelaide and driving from there to Melbourne on the Great Coastal Drive. "The Barn Accommodation" Mount Gambier, Australia was a highlight! Read more
We had a wonderful honeymoon while visiting New Zealand and Australia! The trip planner from the travel agency planned an outstanding stress-free, fun, exciting, and educational trip for us. He was professional and a pleasure to work with. Every day of our trip was a new and exciting adventure. All of our guides and... Read more
My wife and I wanted to take a “bucket list” trip to Australia, New Zealand & Fiji, and we started our research by reviewing several of the large touring companies’ packages. With each package we reviewed, however, we found none that... Read more
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Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.