I have never used a travel agency before, but wanted to plan an epic family adventure in Australia and needed some expert assistance. We were so lucky to find this agent. She was able to discern exactly what kind of travel we were looking for, made sure we did everything on our list, and added in some... Read more
Our agent from this Australia travel company did a great job at helping shape and plan our family trip to Australia. From suggestions on prioritizing destinations, specific activities and even making sure we built in some down time so that we did not have that feeling of being constantly on the move. Our agent... Read more
This Australia trip was the best we have experienced as a family. Travelling as 2 adults and 2 children, the trip was custom-made to suit our family's requirement - a balanced itinerary perfect for kids' interest and safety, and adults', as well. The trip was well-organized -... Read more
We are a family of four, ages 52, 53, 16 and 14. We visited Sydney 4 days, Ayers Rock 2 days, and Port Douglas 4 days. It was our first visit to Australia and we were very, very happy to have done it this way. Our trip was awesome and it couldn't have been so without the personal touch of our travel specialist... Read more
The company did a great job of setting up everything up front, however there were many blips along the way that I have not had using previous travel companies set up through Zicasso. It was disappointing with how much you are spending to have so many issues during a trip that should be worry free. However, they... Read more
We decided to book a trip to Australia/New Zealand at the last minute (less than 2 months prior to our departure date) and a friend referred us to Zicasso to find a travel agent experienced in the land Down Under. (While we normally do our own trip research and bookings, we felt that the limited advance time posed... Read more
Our agent with this travel company helped my father, sister, and me plan a two-week trip to Australia in April 2016. Our final itinerary consisted of 4 nights in Melbourne, 2 nights in Uluru, 4 nights in Port Douglas, and 2 nights in Sydney. Our main interest was exploring Australia's wildlife and natural beauty,... Read more
Our travel agent was a pleasure to work with. We had traveled to Australia/NZ once before and were looking for something new to fit with our visit with family. Our agent was able to provide pros and cons for 5 additional areas in Australia and we finally settled on 10 days in Tasmania to go along with Melbourne... Read more
Our recent trip to Australia, New Zealand, and Tahiti/Moorea was absolutely fabulous and the dream of a lifetime! We celebrated our 30th Anniversary and two of our adult children were able to go with us. Our agent from this travel company planned the entire trip and it was flawless. We used the Trip app a lot. ... Read more
Everything went very smoothly, just like the itinerary. It was obvious from the trips we took that the agent we used knew the areas we visited intimately, and picked the best trips for us, based on the information we gave her. A highly tailored itinerary including all the best excursions Read more
We had a fabulous trip! Our travel agent did a wonderful job planning a complicated itinerary for a group of 8 with 4 adults and 4 kids! Our planning process took a while with 2 families on both coasts and our agent was always prompt, diligent and responsive. Read more
We had the trip of a lifetime. Australia was awesome. Relaxed, friendly, super easy to navigate.
This travel agency was a pleasure to work with. Our agent helped us with every aspect of the trip, from booking travel to lodging to tours and attractions. She also provided personal recommendations for places to... Read more
Our trip was amazing! We soon began to appreciate the excellent agenda our travel agent had put together. We moved at a most enjoyable, relaxed pace but did so many fun and fascinating things! It was the trip of a lifetime for our family. Read more
My husband, two teenagers and I just returned from a wonderful 12 days in Australia. We didn't want to be a part of a tour group, yet we wondered what other options were out there. We are so happy we discovered this travel agency. They helped us plan every aspect of the trip and everything went very smoothly. Our... Read more
Our once in a lifetime trip was created by this travel agency and was amazing! I have traveled before but have never used a travel agent until this experience. I was pleasantly surprised at how helpful it was. They listened to the few items that we knew we wanted to do and then suggested other excursions, which... Read more
Steven at this travel agency crafted a month long itinerary for Australia and New Zealand. He worked tirelessly with us to ensure that our trip was custom tailored for our family and included all of our "must do" items. The excursions were fantastic, the hotels were lovely and a true pleasure to stay in, and in... Read more
Trusted Reviews of Travel Agencies & Tour Operators
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