Our travel agency did a wonderful job being responsive to our needs. What made our trip exceptional was our driver. Any request we had, he made it a priority to make it happen. After many travel experiences, we realize that a driver can make a good vacation a great one. Our highlights included a South Indian... Read more
Overall we had a great honeymoon experience in Thailand. We enjoyed the beaches, snorkeling experiences, hotels and food. We were very pleased with the activities that were scheduled for us. However, we were disappointed in the customer service we received. We were handed off to another company who was in Thailand... Read more
We traveled to India from 9 September to 17 September 2016. Our tour company took care of the arrangements and because we enjoyed it so much, there are few words that can describe the experience. Awesome!! is the only word that comes close. Read more
Our agent was remarkable and Japan was truly the trip of a lifetime. From start to finish, everything exceeded our expectations. We have recommended them to several friends for upcoming travel and will certainly use them again. Read more
I went to Japan for 12 days as part of our honeymoon trip, and had this company plan our entire trip and my wife and I could not be happier. The experiences that we had and the level of service we received were beyond what we expected. Our travel company definitely made us feel like VIPs. Our agent was especially... Read more
I was looking to take a uniquely tailored trip to Japan to meet the interests of my 13-year old son. Our agent and the team from this Japan travel company did an outstanding job. The travel plans were complicated and every single thing over 12 days went smoothly! We got into the restaurants we wanted, including... Read more
We had an ok trip, with some major disappointments. The guides we had were good. However, it was a major disappointment that our travel company apparantly had very little on location experience. We had a trip from Kathmandu to Chitwan national park, - it was supposed to take 4 hours travel time on the road, it... Read more
This was truly an incredible trip and one that my wife and I will never forget. It was two weeks across 5 cities in Japan and I only wish it had been longer. We visited Tokyo, Hakone, Takayama, Kyoto and Osaka.
There were a couple of issues that we had with some of our guides that we addressed with our... Read more
Thank you to our agent for arranging our two week trip to Japan. Our agent's knowledge and insight really made the trip a memorable experience. Japan definitely has a language barrier and to be able to reach out to a New Yorker with so much knowledge of the country was invaluable. Read more
Our agent planned a well thought out and well executed trip. She is very easy to work with and knows Bali and the surrounding area well. She was able to cater the trip to our interests and worked locally with agents in Bali which was wonderful. I would book travel with her again. Read more
This is our second time using Zicasso to connect us with a travel agent abroad. We had the pleasure of booking our trip to Japan with this travel agent. This was truly a wonderful experience. Our agent, was knowledgable, patient, and attentive to our requests. Everything went smoothly and as planned. Traveling... Read more
Great trip. Great company overall. No mishaps. Well organized especially booking/ planning last minute. Our agent was great. Our guide in Beijing was great too. I would've given 5 stars but for the guide in Xian. Nice person, reasonably good English but for lack of a better term- we just didn't click! I think she... Read more
This company did a wonderful job of creating a personalized and memorable tour. Our agent was always available and responsive to our needs, both during the booking process and during the tour. The guides were knowledgeable and enthusiastic and our driver went above and beyond in every way. He was available to us... Read more
My sister and I took a 2 week trip to Indonesia and planning the trip with this travel agency was great! They were extremely patient in drafting our itinerary and incorporating our many changes. I believe it took roughly over a month to set the itinerary because we had so many questions and so many changes. There... Read more
Using Zicaaso was very easy. Overall the tour company I used was satisfactory but there were a few problems with some of the guides that we were assigned. The first guide we had was not from Japan and was from France usually you would expect a guide from the country you are visting, not someone who has only lived... Read more
Fabulous trip! We were so pleased that everything was taken care of before we arrived. We had every train ticket, all day passes for Hakone area, and smaller details taken care of our agent. The passage through Japan was for us to enjoy and not to stress over how to do this or where to go next!
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