From start to finish every detail was handled perfectly. Our travel agent was available day or night. He took all the stress out of the planning of this trip. This was no easy task since my hundred and one year old father was coming on the trip to Japan with my brother and I. Read more
Best travel company I have ever had. Great Agent. Planning was a pleasure, service almost instantaneous. We actually made the trip we had been dreaming of (with expert advise/warnings of what to expect) that lasted 4 weeks..
They pampered us all the way. We never waited. We never carried anything. All was... Read more
This is my second trip using Zicasso. My first trip was Italy and this past trip to Japan. This travel agency in Japan did a fantastic job. Everything ran like clock work. All of out tours, guides and car services were fabulous. Read more
Everything about our trip was handled very well. Beginning with the planning process and throughout our interaction with our travel agency and it's guides and drivers. We asked to have the chance to interact with local people and we certainly had that opportunity. We had special experiences because our guides... Read more
We were very happy to deal with our travel agent and everyone at this company. They were easy to communicate with and worked to create a great itinerary. We had a wonderful trip to Thailand where they had a partner who provided us with private tours and transfers. Read more
Overall, my satisfaction with this travel agent was great. The team in the US office is awesome. I was not aware they used in country service partners though. The tour company used was excellent as well. The only downfall I have is the hotel accommodations that were chosen for us were not what we expected. When we... Read more
Their recommendations turned out to be some of the best parts of my trip. Everything was handled very well and each detail including transportation was organized and flawless. I was very surprised by the level of service. The recommendations were not standard tourist destinations and included some very off the... Read more
Found this travel agency through the Zicasso website. The trip planned by this company closely matched what we were after and they did a great job. From the moment we landed in Tokyo until we few home, every detail of our trip was planned out. All the suggested train times worked perfectly to get us to where we... Read more
As we were busy planning our wedding we decided to use this travel agency to plan our honeymoon. They did an excellent job of arranging transportation and finding memorable sites to visit while we were in Thailand. Two of the three hotels they booked were fabulous, the third just had unfriendly staff, but the hotel... Read more
Our trip was picture perfect. Everything was planned for us as we wished, hotels, transportation, options, things to do, places to eat, just about everything you can think of. The small personalized travel books provided were a huge help during our travels for keeping us on track along with providing us with a nice... Read more
The trip was outstanding and the service was exceptional. Everything ran smoothly, guides were helpful and informative and easy to spend time with. When we had to change our trip following floods and a flight cancellation our tour organiser booked new flights an accommodation without hassles or delay. They provided... Read more
I must admit I was a little concerned because we had only taken fully escorted tours in the past. However, we were pleasantly surprised how good a job this travel agency did in making sure we got from one place to another. They really did a fantastic job, picking us up from our hotel, dropping us off at the train... Read more
This travel agency was spectacular! We don't normally organize everything before we travel to a place, but we knew so little about Thailand we thought we would give it a try. The company is amazing! It arranges pick up and travel to airport, one on one guides on the day excursion's you choose. The guides were... Read more
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