We had an excellent experience with this travel company. From the first conversation with our agent to discuss the possibilities and options for a trip to India, we had a positive feeling for working with her. The contact with her throughout the planning stages and up to final details was terrific. Her sources in... Read more
Our agent was outstanding from beginning to end. He patiently revise the itinerary according to our feedback and preferences, included plenty of gratis surprises, took the time to meet with us in Bangkok to go over our itinerary once we'd arrived, and was completely available for questions during our trip.
Our 2-week adventure to Northern India exceeded our expectations. Our travel agent did an excellent job listening to our requests/goals for our journey, and then planning a diverse, once-in-a-lifetime trip that "checked all the boxes". Our itinerary was a perfect mix of historical sights, cultural experiences,... Read more
We liked the travel company folks .They made two horrendous mistakes at the beginning which certainly didn't get the trip off to a good start : took us to the airport for a plane whose flight time had changed ,so we missed it ,and obtained a visa to Bhutan with the wrong dates,so we couldn't go on the planned... Read more
We couldn't be more pleased with our travel agency! We had an amazing experience in India, and a large part of the reason for that is because every detail of our trip was planned and meticulously carried out by our agent and his staff. Our drivers and guides were always on time and all very knowledgeable and... Read more
We had an excellent trip, full of wonderful sights and experiences. The travel agency's team members were flexible and responsive during the planning stage, handled the arrangements efficiently, coped skillfully with the inevitable unpredictable events of travel in India, and were impressively attentive with... Read more
Our trip was fantastic and could not have gone better. From the customer service to the attention to detail it was perfect. The travel company's representatives from inception to the end of the trip were very helpful. The trip could not have been successful without the personal attention of our driver and the many... Read more
We chose this travel agency as they could offer a more bespoke, and personal tour than many companies. We wanted to avoid the crowds and minibus tours - and combine city, culture and relaxing. We went for 16 days.
Dealing with our agent directly, we started with one itinerary, then tweaked it twice (including... Read more
This was our first time working with this travel agency, and it was a complete success!
The entire trip ran like clockwork. There was always a knowledgable, kind guide waiting to meet us at the airport (our guide in Chiang Mai was particularly wonderful), the accommodations were beautiful (and exactly what... Read more
Our trip to Japan was superb. Although we have previously traveled to several foreign destinations, we had no experience with Japan. This travel agency created an excellent itinerary for us that provided a terrific introduction to the country. We not only visited many of the major cities, but we were able to... Read more
We had a fantastic time and couldn't have been happier with our agent's recommendations and service. Despite numerous changes and last minute itinerary adjustments, she was patient and extremely helpful in guiding the itinerary to meet our personal interests. In addition to the 'must-sees', we experienced a handful... Read more
Our travel agency provided an outstanding travel experience! Planning was meticulous especially intercity travel. We received very good advice about when we would need a guide as opposed to when we could explore on our own. All of our guides were more than excellent. They were friendly, knowledgable, and very... Read more
Excellent. Their responses to any question was quick and to the point. Whenever there was a problem, they were right there to fix them. I have the impression they really care, which is a rare thing in this day and age. I will use them again. Read more
While the accommodations were excellent and the travel arrangements provided useful and convenient, the overall cost we paid for the services were probably not very cost effective and more expensive than if we had planned a similar (or exactly the same) trip on our own. Read more
Do not hesitate, choose Zicasso for all your travel needs!
Zicasso went above and beyond to make our trip memorable. I wouldn't change a thing. From the flights, the guides, to the food, the activities, and the encouters. Every transition was smooth. My Husband and I always felt comfortable and safe. This is... Read more
We had a great trip.............quite interesting. Our travel agency did a superb accommodating job. For the most part the guides chosen were outstanding. Our hotels were superb with exception of the hotel in Bagan. This place is in need of an update. The only other negative was in a couple of cases were held... Read more
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