All our guides were fantastic. Each one was friendly, fluent in English and very knowledgable about the area we were touring. All were willing to be flexible if we had a change of heart and wanted to slightly edit our day's itinerary. Being met at each airport by a friendly face and air-conditioned van was... Read more
Very polite and helpful during the planning phase. Our trip was well planned. We had very nice, comfortable hotels. We visited many different tourist sites. We enjoyed our tours were private or small. The restaurants picked for us were very good. We had good drivers and tour guides.
We were very pleased with every aspect of the trip. The guides were excellent and were right on time and knew the history and interesting facts on all the places we visited. The hotels were all first rate. We would have no problem recommending this travel company. Read more
The travel company fully met my desires and expectations for our trip to Japan. We wanted a customized trip, mostly on our own, but with guides on a few days. Where my ideas didn't make sense, they proposed better alternatives. When I suggested a change to their proposal, they readily complied. On arrival they... Read more
Overall the trip was excellent. The itinerary they proposed worked out great and the local guides were fantastic. The only snag came when our Halong Bay trip was cancelled, and the local branch did some fishy stuff trying to overcharge us and not give us a full refund. After I spoke with my main contact, however,... Read more
The travel company tailored an itinerary that covered many highlights of Singapore and Malaysia. Including: Singapore Botanic Gardens, S. Flyer, Gardens by the Bay, Chinatown Heritage Center, temples, the colonial district, and a river cruise. Highlights of Malaysia: Malacca, Kuala Lampur, Langkawi & Panang... Read more
Fantastic well planned tour! Although we did not specify 5-star accommodation, we had extremely nice (luxurious at many locations) hotels. The guides were knowledgable, prompt and pleasant. Overall, we were extremely happy with the travel company.
It was a very wonderful trip. The travel company planned everything perfectly well. The hotel we stayed in was excellent. The staff greeted us every time and knew who we were. The hotel manager came to welcome us once we arrived. It was a very personal experience except that it was not so accessible to the town ... Read more
Working with my travel agent was fantastic. I am quite particular and she was able to listen and adjust the itinerary accordingly. About 10 days before our trip there was some concern about the safety of one of our cities. She understood our concern and made the necessary changes to keep us safe. She was very... Read more
Company did a great job booking, and a great job in the field. Everything went according to plan.
I had a driver take me between locations (same driver each day, even though my trip was broken up with non-vacation days), and a guide specialized for each temple and the day seeing silk farming, manufacture,... Read more
Our travel agent did an outstanding job. She is very knowledgable about all parts of India and very easy to work with. It was a pleasure to work with the owner of the company and to know that we were getting the benefit of her many years of experience in India. The trip was fascinating, well paced, and expertly... Read more
Our trip was well prepared and well executed. Our travel agent was very active in his responses and communication with me along the way during the planning process, taking my feedback and requests into account. The trip was certainly an enjoyable experience, partially due to the region but also due to the seamless... Read more
Our trip to India was carefully planned and we really had a wonderful time. We found our travel agent on Zicasso and she was enormously helpful in guiding us to our final itinerary. Although the four of us are very seasoned travelers (especially in developing countries), we were somewhat apprehensive about... Read more
My wife and I just returned from a fantastic trip to India arranged by a tour company that we found through Zicasso. This agency is based in Delhi and provided a flawless trip for us. We didn't make it easy for them. We spent a week in North India and a week in the South. Our first week was disrupted by terrible... Read more
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