We just got back from 2 weeks in Switzerland, Austria, and Germany. I needed a custom trip built because I wanted to ski for a couple of days in the Swiss Alps, then move on to see other countries. I came upon Zicasso through a web search. From day 1, our agent was amazing. I gave him our budget and he put together our trip of a lifetime. He has lived and traveled extensively in Europe and had many contacts. Every hotel we stayed in was clean and comfortable. Every driver and tour guide was on time, friendly, and knowlegable. I would recommend this travel agent to anyone, and we will definitely book through Zicasso again in the future.
Skiing in the Alps, drinking German beer in Munich, beautiful mountains and lakes, touring a castle, Sound of Music tour in Salzburg.
While we enjoyed being pampered with private guides and drivers, I would probably do more independently next time to save some money. This was our first trip to Europe and I was worried about not knowing the language, getting lost on public transportation, etc. All of that was fine and not as difficult as we thought it would be. I think we might like to travel by rail next time and book some group tours, maybe even rent a car. But we don't regret a thing on this trip! It was magical.
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