This tour company planned and executed a terrific trip for myself and my wife. We wanted to see as much of Costa Rica in a short period of time. We wanted to see a lot of natural beauty and the trip delivered just what we wanted.
The planning part of the trip went very smoothly. This tour company has a contact in the US that I worked with to figure out the details of the trip. There was some back and forth communication that was necessary as we determined the final itinerary and that went very smoothly. At the end of the process, we received a detailed itinerary with costs for the trip.
The communications with this tour company was excellent. Any time that we had questions, they responded quickly to our emails. They contacted with us right before the trip to see if we any pre-trip questions and made sure that we had an application installed on phones to communicate with them once we arrived in Costa Rica.
Once we arrived in Costa Rica, everything went like clockwork. We were picked up at the airport in San Jose by a company employee and dropped off at a hotel. The next morning, a bus showed up right on time and we were on our way to Tortuguero. The entire trip, which involved staying in five different places, went like that. If a driver was going to be five minutes late, we received app messages. When we determined that we wanted to change our plans, this tour company responded quickly to our emails or app messages and made last minute changes that involved guides and drivers.
Most importantly, the tour company arranged for us to stay in excellent accommodations and set us up with great guides. The lodge in Tortuguero was fantastic. We had a hotel room with a great view of the cloud covered Arenal volcano. In Monteverde, our hotel room had a terrific view of the sun setting over the Gulf of Nicoya and the Pacific Ocean. In Tamarindo, we had another hotel room with a view of the sunset.
I highly recommend this tour company. They are well-connected to the Costa Rica tourism industry and they know how to make things work well for their clients
I really enjoyed the remoteness of Tortuguero. It was great being in such a wild, remote place with the great amenities of the lodge. The sounds of the birds and sounds of the waves crashing on the beach a few hundred yards away were fantastic.
Other than spending a few more days in country, I would have brought a camera with a telephoto lens and a better pair of binoculars. It would have been worth carrying the extra weight.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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"Working with this travel agent was incredibly easy. He and his team does their best to anticipate every possible need."
"Most importantly, the tour company arranged for us to stay in excellent accommodations and set us up with great guides."
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