Working with this travel team was a pleasure and we would highly recommend them for planning your next vacation! Our trip was planned on very short notice (just 3 months before our departure date) and the travel team was able to work with us very quickly to put an itinerary together that met our needs and fit within our time frame (2 weeks) and budget.
The company was very easy to work with, answered our e-mail queries quickly, took our calls and questions on our schedule, and never pressured us into agreeing to our arrangements throughout. Our travel designer - who worked with us to plan the trip - was very knowledgeable of the areas, culture, and must-experience tours and provided helpful hints and suggestions along the way. We were not able to go on a couple of the tours that were planned during the trip and the company very quickly reimbursed us for those cancellations.
In all, we were very pleased with this travel team and very happy with our arrangements. Again, we would highly recommend this travel team and expect to utilize their services in the future!
We would probably have scheduled more free time to relax during the trip. The trip was for only two weeks - which is a very short trip - but we would have peppered the schedule with a couple of days just to do nothing but have a local experience. The tours were very interesting, enjoyable, and memorable, but it did seem as though we packed too many adventures into too little time.
Also, at Franz Josef Glacier, we would have spent a few more days there to increase our probability of going on a heli-hike. There seemed to be more cancellations than tours to the glacier - due to weather - so we would have spent more time there to increase our chance of that going on that adventure. (By the way, the B&B our travel designer recommended at Franz Josef Glacier was wonderful! We are definitely returning there and would highly recommend it for anyone visiting the glacier!)
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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