They did a great job of arranging a complete itinerary, including accommodation, tours and transportation. They discussed our preferences and suggested places / tours that we had not thought of.
Only one problem was delay in getting refunds for 3 cancelled tours.
we really enjoyed seeing the unique wildlife (royal albatross, yellow eyed penguins, little penguins, sperm whales, wallaby, etc) and beautiful mountains (helicopter to Fox Glacier, boat tour to Tasman Glacier at Mt Cook).
Other trip highlights were the people we met and the B&B hosts that were so gracious.
we would spend more nights in each location without constantly moving each day.
I would ask for an itemized list of the cost (instead of just one overall price quote) of each booking by the travel agent so that I could best determine how to best budget / plan my itinerary.
We also did some things on our own that were not arranged by the travel agency.
Thank you for the review Bill and I’m delighted that you enjoyed your time in NZ and Australia. We believe that we refunded the excursions in a timely fashion within a week of you completing the trip and upon receipt of your bank details. We always collate any debits and credits for our clients at the end of their trip, to avoid multiple transactions.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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