Zicasso was great because it gave us the option to choose from 3 different travel companies. We felt that the best company, with the best prices and options, and superb customer service was this South Africa safari company!! The owner of the company, whom is located in the US, replied to me within an hour to tell me that Janit, an agent from Cape Town, South Africa would get back to me soon & she did, first thing in the morning. She always responded quickly on a daily basis. She gave me several options to meet my budget and I was very impressed with the great options and prices. Then, once everything with the itinerary was put together, we finalized the details and payments with the branch in the US. They were very professional & accommodating. They sent us our itineraries in day planners. There were never any problems and everything was top notch from our flight seats to the tours! Janit, our travel agent in Cape Town even called us at each stop/city that we went to, to make sure everything was going as planned & to make sure we were happy. Janit even personally called my fiance' on his birthday while we were in Sabi Sands to wish him a Happy Birthday!!! That was special & considerate... The small details mean a lot too!!!
My trip was absolutely amazing beyond words and pictures, even though I do have many words and pictures to describe this incredible trip. The experience was unforgettable, and I will keep the trip, and possibly a once in a lifetime opportunity with me forever!!!
The people in both South Africa & Zimbabwe were very kind and helpful always. Victoria Falls was picturesque & tranquil!!! It was absolutely gorgeous & unbelievable how massive the Falls were!!! Our Elephant Safari was an amazing experience. Our 360 degree panoramic view of all of Cape town was breathtaking!!! Our tour of Robben Island was very disheartening, but a MUST, & well worth the educational experience of the hardship that not only Mandela experienced, but all the political prisoners from the Apartheid. Wine tasting in the beautiful winelands was wonderful! Our 3 day Safari excursion in Sabi Sands was truly one of a kind with the absolute best pair of tour guides!!! We saw the Super 6!!! The super 6 includes the very rare, cheetahs (we saw 2) to the Big 5. Every day of the safari was unlike the previous day and was exciting, educational & unbelievable that we were actually there to experience it. We were 2 of only 20 guests in the Sabi Sands resort & the chef baked my fiance' a Birthday cake and all the employees sung Happy Birthday in their native language & in English!!! It was a huge surprise and Fabulous!!!
If I did the trip again, I would like to do the water rafting in Zimbabwe & swim with Sharks in Cape Town.... My Fiance thought they were both way too risky, but others we talked to while we were there, that did it, couldn't say enough great things about them both.
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