Our travel company was quite efficient in planning our trip, thanks our travel agent. She was prompt in answering my queries especially my concerns as to train drop off / hotels locations so as to minimize finding and getting to the respective hotels outside of the CIE 1 week coach tour. In fact the hotels were within walking distance from the train station so that we had some additional sight-seeing. Scotland was beautiful and the arrangement made by our agent for us to stay at the Hollyrod Park hotel the was an eye-opener for us since we enjoyed the stay there simply because of Hollyrood Park and the mountain climbing. The hotel was great and if I had to do it over I would have opted to stay additional days here. Maybe next time.
The tour guide and the driver were 2 pleasant and helpful persons. Thanks to our driver for keeping us safe throughout the drive/trip.
There was one problem though, due to the bad weather we could not take the ferry to the Isle of Skye - no fault of you guys, the tour company or our guide, just the weather. However I would recommend that since this is a possible outcome ( known ) , could there be put in place a plan B to compensate ( not monetary ) should the occur in the future? I would like to have some feedback on this please.
We would like to again express our thanks to our agent for the wonderful arrangements, will send her an e-mail soon.
As follows :
1. we met some friendly, pleasant fellow travelers from USA & Canada on our coach trip
2. Hollyrood Park, mountain climbing and the scenery
3. stunning beautiful Scotland scenery during the coach tour
4. hotels - were comfortable and clean
5. just relaxing and enjoying a pint on evenings after the coach trip at the respective hotels in Scotland
6. friendly & courteous hotel staff - quite helpful
7. unable to make the ferry crossing to Isle of Skye - no fault of anyone though
8. cruise on the loch
1. stay additional days at the Hollyrood hotel
2. stay additional days in London
3. visit Wales
TRAVEL COMPANY'S COMMENTS
We make it our top priority to address all of our client's questions/concerns as quickly as possible. Our representative received an immediate reply personally from his agent addressing the concern on the ferry on Skye being canceled and thanking him for bringing this to our attention. As this was during one of our company partners' tour, we have sent this suggestion over to our contact for future consideration in bringing other groups to Scotland.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"This travel company was a wonderful company to work with and tailored the trip to our desires."
"The trip itself was fine; no glitches or problems."
Copyright © 2020 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 1580 W. El Camino Real, Suite 14,
Mountain View, CA 94040, USA
Denver Branch: 1407 Larimer Street, Suite 300,
Denver, CO 80202, USA