From the initial phone call two months before our trip until we were dropped off at the airport to fly home, the interaction with and performance of our travel specialist closely approached flawlessness. Once we landed in Barcelona, every planned pick-up by drivers or guides went like clockwork. We engaged 7 guides on our trip and the all of them were great. We did some negotiating and collaborating with our travel specialist on what to include and exclude on the itinerary, and we ended up with the right choices. We could not have asked more from our travel specialist or the travel company.
Our travel specialist responded with foresight to three potential “trouble-spots” that would take too much space to fully describe here, but they were basically our very early morning arrival to Barcelona, concern for the effects of Holy Week Processions on our ability to depart Sevilla, and concern for the effects of a strike by airport workers and its effect on our departure home from the Madrid airport. Our travel specialist thought ahead and really took care of us. We are grateful for our travel specialist and the travel company for the wonderful care they provided us.
I cannot single out one, or two, or even just three parts of our trip. Spain was a revelation, and with our guides’ input we enjoyed every city, monument, mosque, church, and architectural gem we visited. Learned so much history too. I would list these aspects, but there was so much more:
Sometimes our itinerary got a little hectic, with one event or pick-up after another. Even if it meant adding a day or two to our overall trip, I think we would have been more relaxed and benefited from spacing out our tours and the pick-ups for transport from one city to another. I’ll keep that in mind next time.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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