Our agent was excellent, very responsive to my emails/questions and made me feel at ease, not pushy to sign up with them. Everything planned was flawless except when guide at Macchu Picchu thought it was Hyuana Picchu that we were supposed to hike and not the Big MP mountain (as our agent had told us).
Rafting trip was amazing - treated like royalty, Visiting Floating Islands in Lake Titicaca, Salt mines, and of course Citadel at Macchu Picchu were all great.
I should have listened to our agent and taken later flight from Puno to Lima on last day. By taking 8 am flight it was a long tiring day for us, a little disappointed with Lima (especially Bohemian area), 3-4 h city tour was more then sufficient, instead of the longer city tour that i opted for.
I would get in better physical condition in future, since we were short of breath on walking on inclines etc
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