Based on a recommendation from our friends we decided to give Zicasso a try for our upcoming trip to Italy. Zicasso connected us with this travel agency and honestly we cannot speak highly enough about the service we received and the experience we had.
Going into the planning process of our trip we were flying blind. We were going for a wedding, but other than that had no idea the route we wanted to take or the major cities we wanted to visit—we just knew we wanted to explore. Our agent immediately put together a skeletal outline of our potential trip that included the wedding and hit major highlights that we wanted to see. We reviewed and edited and he listened to everything from our style (modern amenities, but traditional feel with AWESOME location) to the experiences we wanted to have (self-guided time, but some formal guided experiences to see the major tourist landmarks). He was patient and provided alternatives and understood our desire for a balance of on our own exploring and cultural tours.
We had a seamless experience when it came to hotel check ins, private transportation, and train transportation. Additionally the tours that we did go on made us feel as if it was a VIP experience and led by amazing tour guides. We showed up and saw the sites and then went on with our day- It was GREAT!
I found the service and response to be excellent. My emails were promptly responded to even during the trip. We would highly recommend this company to people in the future.
We really loved the VIP tours of the major tourist attractions. It was so wonderful to see the sites without having to battle the crowds.
We would schedule a longer trip! We found that 8 days was just too short for all that we wanted to do.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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"From the initial telephone meeting to the end of our family trip to Italy, the owner of this travel agency was very customer...
"This travel agent was overall, pretty excellent! He was responsive very quickly when we needed him, and he solved whatever...
"Finding Zicasso and this travel agent was the absolute best thing that could have happened to us while planning our wedding...
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