This was our second trip using Zicasso. We booked our South Africa trip through Giltedge and everything went perfectly. Our agent Stella worked with us to Custom design our itinerary. She was very prompt in returning my messages or replying to emails. She listened to what we were looking for and came up with some very good suggestions as well. It was her suggestion that we do Safaris in two different places in the Kruger National Parkand and we so glad we went with her expertise on it. We did Safari in the Timbavati area and then came down South east to do another two days at Mala Mala. Both the areas provided different type , style of doing safaris. The vegetation also was different. The tour guides,and drivers were friendly and knowledgeable. We were picked up on time for our transfers. iInternal flights and other details were well taken care off. One of the lodges that we were booked in burned down 10 days before our trip. Stella was on vacation but her team worked with us and found us great accommodations.
We had a great trip and would recommend Giltedge and zicasso for planning a vacation. Totally takes the worry out of going to a new and different place which one is not familiar with.
We had a great time with everything we did. Cape Town, the Safaris, Victoria Falls - all was excellent. Difficult to pick just one thing.
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