Our agent from this travel company planned a trip through Spain and Portugal that exceeded our every expectation. The communication with this agent was always timely, detailed and right on target with our needs. The hotels she selected for us were first class, her restaurant suggestions were excellent and all the guides she engaged for our private tours were very knowledgeable, professional and extremely personable. Our agent dotted every i and crossed every t so that our trip proceeded smoothly and even though she was available at all times we never had to contact her with an issue. We were also impressed that our agent took the time to take us to have a drink in Bilbao. It was so nice to finally meet the person to whom we had been talking and emailing for months while planning our excursion. We had a lovely conversation and she even escorted us cross town to our dinner reservation. And even though she had plans to meet friends that evening, she stayed with us until we were seated and did not leave until she was sure the waiter had approached us. She is the ultimate professional and we plan to use her should we visit Spain again.
Almost the entire trip was memorable, so our list of favorites is lengthy. In San Sebastián, we loved our bright and airy corner room at the villa, the guided city and pintxos tour, our tour of wineries in the Rioja region and a wonderful meal at El Bodegon de Alejandro. In Porto, our corner room with river views was outstanding as was our city tour. The restaurant at the hotel was excellent and we enjoyed memorable wines and dinners there and at the Vinum Restaurant on the hillside overlooking Porto. We enjoyed our stay at Quinta da Pacheca where the room and restaurant again exceeded our expectations. Our agent arranged a lovely tour for us to the Sandeman Quinta do Seixo winery that was highlighted by a lovely picnic lunch complete with wine flights. We finished our travels in Lisbon, staying at a lovely hotel in a perfect location to tour the city. Our guide gave us a very enjoyable and informative walking tour of the city and on our final day a guide and a chauffeur gave us a wonderful tour of Sinatra, Cascais and the sea coast of Portugal. All of the above were totally selected and arranged by our agent after we expressed our desire to stay in top notch hotels, enjoy fine wines and gourmet dinners and tour sights that exemplified the regions we were visiting.
We would eliminate our stay at the the Viseu hotel and select a different city to visit rather than Viseu. We would probably add a day more in Lisbon.
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