The company did very well and I would use them again. The service is much more convenient than trying to explain needs to a local travel advisor or making arrangements on our own. Still, the challenges of email and phone communications are real and those communications challenges are the only reasons I rate the service as 4 stars.
The olive oil tasting was so quaint and delicious and enjoyable and informative that we would do it again tomorrow. We found using personal and small group tour guides to be infinitely more enjoyable than using large group tours. We found the architecture and history of Madrid and the surrounding areas to be fascinating. None of this would have been possible for us without the knowledge and expertise of our travel agency.
I would be more prepared to understand using the Spanish trains for the first time, and I would be more prepared to work with the language barriers.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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"Working with this company was a pleasure and I would highly recommend them to anyone."
"i can't praise the company enough. every transfer and every tour was spot on."
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