Well first and foremost their customer service was absolutely superb! We were not really sure what we would like to do and our agent and his staff were very, very helpful with ideas and suggestions, since they frequently spent time there themselves. The itinerary the provided was full but not to busy that you didn't get any down time to shop or what have you. In my own perspective, I would without a doubt give this company a solid 30 on a scale of 1 to 10. They were spectacular from start to finish, right down to all the little details that were a very pleasant surprise. Arriving at the hotel to find a nice bottle of wine and a local cell phone was awesome. The tour guides they hired were downright superb! The rail tickets and advice were fantastic. The hotel in Rome was awesome, the one in Montalcino was more quaint but without the amenities of Rome (kind of got spoiled at the Rome Hotel). Our driver from Rome to Montalcino was absolutely incredible, incredible guy, we had a lot of good laughs and he was extremely knowledgeable about all the area! Our cooking class in Montalcino was nothing short of truly amazing, once again thank you to our hots for a cooking class that will stay with us for a long long time! The restaurant choices and reservations were also incredible, the food was spectacular! I could go on and on about this incredible trip put together by our agent & staff but all I have to say is if you have not used this company you are really missing out on a stunning vacation!!! 5 star ratings for these folks no questions asked.
The whole this was amazing, next time though we wouldn't take a tour just a couple hours after such a long flight. Other than that like I said above on a scale from 1 to 10 I would easily give this company a solid 30!
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