The vacation that this travel agent planned for us in south Italy to Ischia, Capri and Positano was FABULOUS! He organized it exactly as we wanted, with just the right amount of leisure days and tour days. All of the transfers were taken care of, and the drivers and tour guides were great. We didn't have to worry about any taxis, buses, or additional costs. The people who greeted us were so friendly and helpful. the hotels he recommended were TOP NOTCH! The rooms were clean and the views from the balconies were AMAZING! The staff was so attentive, the breakfast food was excellent. The hotels looked just like their photos on the internet! Overall, it was an amazing trip. All the providers that this travel agency contracted with did an great job, and we were very relaxed to have it all taken care of for us. Our travel agency sent us a welcome gift to our hotel in Capri, so we sat and enjoyed the champagne on our hotel balcony while enjoying the view. Our agent was very responsive to all my questions regarding recommendations on tipping. The service was unbelievable.
The views from the hotel balconies were fabulous, and service were great. But our favorite part was the private boat tour of the island of Capri that our agency arranged for us. Our guide was GREAT! He not only took us to the Blue Grotto but also to other caves and grottos around the island and to the see the lighthouse. He was knowledgeable and friendly and fun! The day was AMAZING! We felt like we were living lifestyles of the rich and famous! We also enjoyed the locations of the hotels near activities. And climbing to the top of Mount Vesuvius with the Pompeii tour was also a highlight. All of the places Ischia, Capri and Positano all gave us each a different and unique perspective of Italian life and leisure.
Absolutely nothing! It was perfect! It was nice and relaxing knowing all the details such as transfers were arranged for us. No hassle. Perfect number of leisure days to explore things on our on as well as 2 organized tour days.
We would definitely use Zicasso and this travel agency again for when we travel abroad.
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