We chose this travel agency over other companies because of the itinerary that the company, through our agent, provided. We were not disappointed. The pace of the trip was perfect. We had plenty of adventure stops interspersed with scenic drives -- never too lengthy -- through the beautiful, long Icelandic summer days. Our travel group ranged in age from the late 20's to the late 60's, and the trip was carefully planned with something for everyone. All but one of the travelers had been to Iceland before, and the itinerary included a thoughtful mix of innovative and more traditional activities. Everyone had a memorable time.
The only glitches -- and they were small ones -- involved indirect third party providers and not the travel company directly: a driver who failed to arrive for pick-up, a rental car company that did not furnish all materials, and a hotel that was unexpectedly under construction. We were impressed that our travel agency followed up with the third party companies and reported back to us on every issue.
We especially enjoyed breaking up the Ring Road with our side trip to Vestmannaeyjar. There, we enjoyed climbing the Eldfell Volcano and visiting the volcano museum. The milky blue of the glacier lagoons and the glittery icebergs slipping past us on Diamond Beach as they made their way to the sea for their final journeys are images that will be forever etched into our minds.
We are reasonably fit travelers, but the glacier hike was a challenge for some. Although everyone completed the hike, if we took the trip again, I think we might approach its physical aspects differently to ensure that there were alternative activities available for those who might choose less strenuous options. I am confident that if we had expressed that more clearly, our travel agency would have responded with excellent alternative suggestions.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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