We very much enjoyed our guide, our driver, and our experience overall. The guide & driver were polite, conscientious and obviously took pride in providing excellent service. When we asked a question or needed something in particilar, they tried their very best to fully satisfy us. We enjoyed learning about Cuba and it’s history and culture.
We loved our nature excursions. The caves and waterfalls were amazing. We enjoyed seeing life in the cities and towns, including the fruit and vegetable open air market. The show at the Tropicana was certainly an enjoyable and memorable evening. A particular stand out in our host/hostess homes (which were all great) was our 2nd stop in their charming village in Montanzas. They were so welcoming and caring. All of our hosts received us as they would welcome friends.
We would make absolutely sure beforehand that our guide was well informed in advance of our dietary preferences, and make sure we were clear several weeks ahead of time on what the customs and expectations were regarding gratuities, thank you gifts, payment at restaurants, etc. I would also add some time each day to review exactly what our written itinerary vs what the reality of actual plans was going to be for the next day.
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