I HIGHLY recommend this travel agency!
I am an Event Planner with 20 year experience in coordinating events and traveling the world. I normally research and book my own travel but I just did not have time to research and pull this trip together myself. I Googled tour operators in Central Europe and came across the Zicasso site. Zicasso referred me to this travel agency. This travel planner reached out to me immediately and we began planning my 14 day trip to Slovenia and Croatia with my cousin.
This travel planner was very responsive and sent me great suggestions within a day or two of our initial contact. From there I was able to easily identify which cities, towns and activities we were interested in. The planning was seamless!
What made this company extraordinary was their ability to handle urgent change requests. While at Plitvice National Park, my cousin had a horrible allergic reaction to the wood in a resort we were scheduled to sleep that night. Our driver called our travel planner and she quickly made arrangements for us at another hotel in the coastal town of Zadar. She then reached out to make sure my cousin was OK and offered her assistance in case we needed to seek medical attention.
Then later in the trip we decided that we wanted to cut our island hopping trip short to visit the religious town of Medjugorje in Bosnia. Within a few hours, our travel planner had secured a driver, guide and hotel accommodations for us.
Our travel planner checked in with us several times throughout our trip to make sure we were satisfied and to inquire if there was anything further that we needed.
I was really impressed with this company's professionalism, responsiveness and overall coordination of our trip! My expectations were high and this company not only met my expectations, but exceeded them. I will definitely work with them again in planning my next trip to central Europe!
Every part of our trip was enjoyable, it is difficult to pick just one part!
I should have let this company manage ALL aspects of our trip. I booked two tours on my own and I was disappointed in both. I should have had this travel company book those for me and I would have had a much more pleasurable experience.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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