Our trip was very well planned and the activities matched our need for learning, sight-seeing, and free time to explore. Our planner definitely listened to us and understood what was of interest to us. I felt the standard of comfort was good and matched our expectations and the long days were balanced with the free time. Our pre-trip debrief was really helpful and had us prepared for everything. We had only one hiccup with a shuttle pick-up and we knew just what to do when it happened, thanks to that call. The choice of accommodations and planned activities was excellent and just enough to keep us busy and still leave time to explore. In short, our planner listened and did what we hoped and then provided great support. We are very glad we used this travel agency rather than try to find the right things ourselves. They knew all the secrets. In the internet age, it is hard to sort out the good outfitters from the bad and they did it really well.
Hard to say. We loved the sunrise at Kata Tjuta for something unique and the Hell's Gate tour in Rotorua. We likely would not have done those if we were planning ourselves.
Perhaps one should leave a bit more time, given the logistics of getting from place to place, but Australia and New Zealand are a lot to bite off, no matter how much time one has.
Our timing was set by the need to take a student to NZ at a date certain, but it would be better to go to Melbourne and Sydney after or before the Chinese New Year crush of visitors so the tours to Phillip Island and Great Ocean Road were not so crowded. Was so grateful for a small tour group.
I might not have done the Wellington area wine tour and spent a day exploring more of Wellington. But it was enjoyable and we got to see the countryside.
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