We booked a trip to Australia and New Zealand for the first three weeks on January 2017 using this travel agency to coordinate our trip. I spoke with our agent who assured me and made recommendations based on my specific places to visit. She also made suggestions on places that she felt were "must see" venues!. We visited Sydney ( city tour plus Blue Mountain Tour). Carin's, Port Douglas (GBR, Daintree Rain Forest, Cape Tribulation) and Melbourne (walk about with koalas and kangaroo in there natural habitat while in AZ and Qweenstown (Miford sound), Mount Cook (glacier boat ride), ChristChurch (Akaroa Harbour tours and boat trip to view dolphins ), Rotoura (Geothermal tour plus lakes tour as well as Spellbound Glowworm and Caves tours), and finally Auckland. The hotels varied from upscale hotels, boutique venues and one B&B. They try to secure hotel locations were the action is close to major sites in the city. Breakfast was included at each hotel and the food was good!. There was only one hotel that I did not care for the accommodations but the location was great. We received a total package from our agent prior to the vacations launch as well as receiving a voucher packet with all hotel, shuttles to and from the airports, and tour pick ups at the hotels in each country. Every pick up and tour started and left just as planned. There was not one glitch the entire trip with all the flights, pickups or tours that were selected!. The boutique tours were great since we had 4-8 people only which made them much more intimate with experienced guides. I give them a 5-star rating for coordinating and verifying all the arrangements.
I loved the variety of activities but especially liked the walk-about in Melbourne, the city of Sydney (opera house, harbor bridge, botanical gardens, QV building), Rotoura tours (my husband liked the glowworms the best) geothermal area plus rain forests. The beaches were beautiful but understand about the dangers of the ocean life.
I think I would skip the GBR tour or go a private tour where they would take you to a place to see more colors in the reef. I was expecting to see more vivid colors of plant life and fishes. Everything was muted and dull colors. I know the reef is experiencing some difficulty so maybe that was the issue. I was also disappointed with the star gazing at Mt. Cook. Maybe it was the time of the year but the sun and moon prevented us from seeing much of anything for that tour. I could see more stars in my backyard! I would like to have spend a few more days in Melbourne to explore that city. Another area I would have liked to add would have been Tasmania. We only had 3 weeks and we really did see so much of both countries.
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