This travel agent helped us plan our trip to New Zealand and Australia and I can't say enough good things about her and her company (first of all, her patience is amazing - we started planning the trip a year and a half before we actually went!). She knew we wanted an "active" vacation and she was able to arrange the perfect mix of free time and wonderful activities - everything from hiking to an electric bike tour to Sydney bridge climb to mountain biking to ziplining to a ferry ride to Hobbiton tours and "Bush and Beach" tours. My only real instruction to her was to set up whatever people want to see and do when they travel to NZ and Australia but she was able to turn that into a wonderful vacation.
She was also incredibly responsive to emails and questions - whether at odd times of the day or night or over the weekend.
Each of the four of us enjoyed something different - I loved the bungy jump (I've always wanted to sky dive and figured this might be the closest I ever get), my sister enjoyed the mountain biking, my husband loved the hiking around Queenstown and my brother-in-law had a great time trying to find the perfect beer.
We would spend less time in Auckland and more time in Rotorua (where there are spas, geothermal locations and lots to see and do). Our trip included a Maori dinner and mountain biking, which were great but there was plenty more to do in the area.
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"The tours that [our agent] booked for us were fantastic with fun and knowledgeable tour guides."
"[Our travel agent] made it so easy for us to get around Australia and made the whole trip easy."
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