We were very pleased with our travel agent and her availability and performance. She answered our questions in a prompt and thorough way. All of the plans for the trip went according to the timetable. Pickups were on time, all room reservations were made, and the quality of the rooms were good. The airline flights were timed and spaced well; unfortunately, the seats assigned to us at the time of purchasing this package were changed by the airlines and some of the seating was less than desirable. But overall we were very pleased with the performance of this travel company. Our experience in Australia was positive and very enjoyable.
We enjoyed the tours of Hobbiton in New Zealand; Port Douglas out of Hobart, Tasmania; the drive to Freycinet National Park and our stay there. We also enjoyed driving the Great Ocean Road in Australia; our stay at the hotel in Port Fairy; and the meet-and-greet at the Sydney Opera House.
We would see more of the east and west coast, and spend more time driving and less time flying.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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"Overall the service from this travel agent was excellent."
"Our trip was AMAZING! Zicasso, specifically our travel agent, was incredible to work with."
"We just loved Australia and we are very thankful to this travel agency for the organization of such a wonderful journey."
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