I contacted this travel company on a bit of a whim, not 100% sure if a trip to Australia & New Zealand would be feasible for us at the time. I was paired with this travel agent, who got back to me super quickly and immediately got the ball rolling. After one initial conversation about what we were interested in doing and our budget, she got back with a full itinerary just a day or two later and it was absolutely spot on. With the exception of perhaps one change, it was the exact itinerary we used on our trip.
Unfortunately, we had a few things go awry during the trip with weather and some airline issues. However, as soon as I got the news, I contacted our agent (and our contact from NY when my first flight got delayed from home) and she took all of the stress out of the situations. Our travel agent was able to completely rearrange tours and flights and she was with us every step of the way on the trip. I don't think my girlfriend and I would have been able to manage all of the curveballs that came our way without them.
This travel company's service was absolutely exceptional and we will be booking a return trip through them to New Zealand in the future. I highly recommend them!
The Great Barrier Reef & Dart River Tour!
Perhaps go in the summer months, and maybe get trip insurance. Otherwise, nothing.
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