Very quick and efficient, good value for money.
Most enjoyable part was our 4wd day in Usuahia where we got given the best service as well as the full Argentinian experience (mate included!) by the amazing tour guides.
I would get a phone card so I could get in touch with the agency via mobile as they don't seem to be very responsive via email? Also annoying was the time difference when trying to confirm details and fees for paying with credit card but other than that good package put together and almost perfect trip other than the not so great availability via email.
TRAVEL COMPANY COMMENTS:
Thank you very much for trusting us for your adventure in Argentina and for your feedback.
We are very happy you enjoyed all of your trip and that the most memorable moment was the 4wd day in Ushuaia, the visit to Fagnano and Escondido lakes, the barbeque, the mate, and the canoes is one of my favourite tours in Ushuaia too! I loved getting to the shelter in the middle of the woods after walking in the snow (since when I visited Ushuaia it was a snowing "summer day").
Thank you for your feedback about the company card. We usually trust our travellers prefer to receive all the information condensed in the itinerary with 4 telephone numbers in case of emergencies, but I think that also adding a company card on the welcome pack is a good idea. Thanks for that!
I am sorry that the time difference between Argentina and Australia (14 hours) didn´t help us, we were putting extra effort checking our emails late at night and responding to them so that you didn´t experience severe delays. I apologize if you felt a not so great availability via email, I take your point and will put additional attention to that.
We hope you keep the best memories of this trip to Argentina and that you come back again soon to visit the rest of the country!
With best regards,
Your travel team
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