Very, very pleased. My best experience with a travel agent. This travel agent planned our trip quickly and creatively, customized to our needs -- no delays, no excuses, always responsive and reliable -- and the trip unfolded flawlessly, as planned. The whole process could not have been easier. Great hotels, guides and activities, all within our budget. All of the guides tried to keep our 12-year-old granddaughter in the conversation. She faded in and out occasionally, but not unexpectedly, and not for lack of effort by our guides.
The trip to Montserrat (our guide was bright and interesting, a great conversationalist, and she always kept our granddaughter in the conversation); kayaking off the shore of Costa Brava (our guide and the lead kayaker were both energetic and anxious to please, and very helpful in extricating my wife from the kayak, when we had to disembark early because of high waves); the Segway ride through the hills of Granada (a very friendly, young Italian guide); in Seville, the tour with our guide (easy to listen to, nice to know), and the Flamenco and tapas tour with our guide (clearly well-liked and well-known in Seville, great for giving a flavor of the local culture); and our tours in Madrid and Toledo with our guide (friendly, young, knowledgeable, made every effort to comment in ways which would interest our granddaughter).
The trip was fast-paced for a 12-year-old, and, if pressed, she might say she had more than her fill of churches and palaces, but I thought it was a nice mix, and I'm not sure I'd change anything.
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