I was very pleased with the services provided and the care taken to customize our itinerary. All the transfers were very smooth. A few of the guides could have had better English but overall the guides were very good and all were helpful and service oriented.
Highlights included: Ha Long Bay cruise and tour; Hoi An; and the day in the countryside in the Mekong delta, including bicycling and the sampan ride. We also liked very much the river ride along the Mekong in Luang Prabang and the night market.
We would have preferred a different hike in Dalat and a tour of the gardens and sites of the city. I would have liked 1 additional day in Hoi An. I also thought we would have an actual cooking demonstration, but in the end it was just how to cut vegetables to look like flowers. I had hoped we would learn how to make Vietnamese Pho, which we loved! I liked Luang Prabang in Laos, but the rest of Laos I could have skipped. We wanted a 4-5 star tour and that does not mix well with a backpacker context, which is what Vang Vieng is we discovered. We did like the Buddha Park outside Vientiane, so perhaps it would have been better to go directly from Luang Prabang to Vientiane. There is also something to be said about doing the tour in reverse order, because Laos was a let down after Vietnam, which is really quite spectacular.
But overall, we were very pleased. Each of the hotels acknowledged our anniversary in a special way, which was very sweet and unexpected. We liked very much the customized nature of the tour and also the fact that for the most part it was a private tour. This allowed us to do what we wanted to do on our schedule.
I will use Zicasso services again in the future. Thank you for assisting with a lovely tour!
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