Our travel agency did a wonderful job for us. I planned our trip with relatively short notice (less than 2 months) and they were responsive, timely, enthusiastic and helpful. There was not one thing in our itinerary that didn't work out as planned. Our trip was seamless. They worked with me to build an itinerary that suited us...specifically, although we did private tours and transfers, we are an active family and requested things like days to bike, hike and even sandboard. They were able to adjust, find guides and provided more active recommendations. The tour companies they used in South Africa had well informed, interesting, engaged guides.
The whole trip was spectacular. Our time in Cape Town was as we wanted: a mix of touring, biking and hiking. We also had a beautiful stay near Hermanus, at a resort that offered amazing, farm to table food, stellar service and fun activities. Our time spent at Krugar on safari was equally as enjoyable, but different. We were very pleased with our lodge, guides and experiences.
I think the balance of activities and time in each place was just perfect, no changes to the itinerary at all. Unfortunately, we were not able to get to Robben Island, not realizing the limited times these tours were offered and we may have juggled a few things to get that to work. But it wasn't the end of the world, and I believe rough seas cancelled some of the tours when we were there, so weather may have prevented us from going anyway.
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