From the very beginning my agent took my suggestions and turned them into the reality of a great trip through Italy. He scaled back when I said the trip was too expensive, but he still made great choices in terms of hotels and tours. Since i was traveling alone it was wonderful to be taken to and met at the airport for each leg of the trip. The drivers were always on time and very friendly. How I loved to see that sign with my name on it when I arrived in a new city. I also appreciated the cell phone which was waiting for me at arrival at my first hotel. Although I didn't use it that often, it was comforting to know that someone was available if needed. This is the third time I have used Zicasso and I have been very pleased with each trip. I tell all my friends about your wonderful organization.
Venice was the highlight of my trip. The small hotel which my agent chose, could not have been more perfect. I had a wonderful room with a private courtyard in a real neighborhood away from the heavy tourist traffic, but near a vaporatto stop which allowed me to get wherever I might want to go.
I would probably still be in Venice.
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