Our travel agent was so easy to work with and was extremely patient with my redundant questions (aka. skepticism). She guided us to a perfect itinerary complete with small group tours, private tours and free time. Even as a worrier, I had nothing to worry about...she had all of the bases covered. Greeted us at the airport upon arrival with phone and wifi hotspot and hugged us away at the airport on departure day! 100% timely responsiveness to questions and modifications. COULD NOT HAVE BEEN BETTER!
I love to experience the food and products of the places we visit. Our trip to Portugal included the usual (very tasty) food tour but our agent also reached out and found a special factory tour which was OVER THE TOP fun, interesting and different.
We'd add a "down day" (nothing pre-planned) or two in each of our base cities (Porto and Lisbon) to get a little deeper into each...
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