They were excellent. The guides and driver that they hired were very engaging and helpful.
Our driver who was with us throughout the duration of our travels was beyond acommodating and created many memorable experiences for us. He went out of his way to make sure we enjoyed every aspect of our days in Poland. Anyone needing such services throughout Poland would do well to specifically ask for him. He has a university degree in Polish Language and Culture and was able to add great commentary during our travels. He is fluent in English.
Our ground contact from the travel company was also very good. We were glad for the opportunity to sit down with her over tea in Krakow and review our trip and give feedback regarding the locations and our experiences.
Allow at least another day in Warsaw. 2 nights were not enough.
Stay at a different hotel in Krakow. The palace was beautiful and luxurious, but the bedding was hard and made for unpleasant sleeping experiences. So in spite of the unique character of this hotel, we would opt more for more comfort next time.
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