Our Peru travel agency provided good service for our trip. They were able to customize one of the standard itineraries to our specifications. Initial communication was good, there was a possible strike in the area which could have affected our plans and Paul notified us several days in advance and had alternative options. (the strike ended up not happening) The company sent notices to our hotels giving pick up times for the next day. We spent 5 days in Peru after a cruise to see the sacred valley and Machu Picchu. Guides were very good and helpful. Drivers always arrived on time etc. Some segments had a driver and guide and some only a driver. Some segments had a supervisor type person along. This was useful but not always mentioned in the description. The overall material from our travel agency was very detailed and useful. Price and payment terms were acceptable.
Machu Picchu was the definite highlight of our tour but the Cusco cathedrals/monastaries were also very interesting. We were at Machu Picchu for two days, the first it rained a lot and the second was clear. We had the guide for the first day only. the site is awe inspiring, even after seeing a lot of Mayan sites earlier. The extent of the Inca ruins at the top of the mountain is special.
We had been recommended to use 3 Star hotels. While there might be a shortage of higher rated places in the sacred valley and Machu Picchu, there are higher rated hotels in Cusco. We would use these higher rated places on any return visit. The 3 star hotels were very clean, well furnished and had reasonable restaurants. However rooms were small , had only one chair and we would go 4 star on a future trip.
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