Our trip was spectacular and our travel company went above and beyond for us. We were initially set to travel in 2015, but had both a family emergency and a job change to contend with. Our travel specialist with this New Zealand travel company was an absolute pro and a dream to work with. She was able to reset everything on our original agenda and then some. She was always quick to respond to our questions via email and was very, very organized. She listened to our needs and concerns and never tried to push a particular agenda or tour company on us.
I have travelled before and always had a bit of angst regarding the details, but everything was taken care of, was exactly as described and we did not miss a beat. All of our vouchers and itinerary with map and directions were waiting for us when we checked in at our first location. Fantastic!
The hotels and B&Bs were all exquisite and perfect for each area we stayed. We requested lodgings with a washer and dryer halfway through our trip and where we stayed was perfect! The proprietors of each lodging were friendly and always very helpful.
The people of New Zealand are so friendly and kind! The food and wine (!) is most excellent and there is natural beauty everywhere you turn. You can tell everyone is committed to taking care of their country, the environment and the natural surroundings. The urban areas were hip and fun and the rural areas were gorgeous, quaint and inviting.
I would spend more time in each region without planned tours. All of our tours were spectacular but an extra day to explore would have been lovely.
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