I will absolutely use this travel company for any future travel to NZ. The communication before the trip was both courteous and thorough. Our agent made sure to carefully understand what we were looking for each step of the way and communicated clearly through the planning process. From the emailed itinerary before travel began to the amazing packet we received upon checking in to our first hotel, everything met or exceeded our every expectation. The choices of lodging; the customized activities; even the suggestions for which side of the train to sit on for the best views were all spot-on. I am a detail-oriented traveler - I typically do everything myself and have every stop, stay and meal planned before leaving. Our travel agent fulfilled that requirement completely!
The helihike to Fox Glacier was the most memorable activity. The stay in Wanaka, Wanaka island cruise and hike and Wanaka biking was the best overall two days. (We all agreed we'd go back for a week there.)
I might change the lodging in Queenstown. While the hotel was great once you got there, access was a bit difficult (limited parking and a 15-20 minute walk into town). The staff, facilities and rooms, though, were quite good. Otherwise, I'd take exactly the same trip.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"We had a blast! The trip flowed smoothly and the accommodations and activities were excellent!"
"Having our itinerary and bookings prepaid with all vouchers neatly organised for us to collect at our first destination left...
"The Zicasso agent was very helpful organizing a "first time" itinerary."
Copyright © 2021 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 650 Castro St., Suite 120,
Mountain View, CA 94041, USA