We had a very good experience with this travel agent. Their agent handled reservations, flight bookings, and suggested tour options we really enjoyed. The ease with which they did this helped us relax and really focus on enjoying our trip to New Zealand. During our trip, the agency was very responsive to any questions we had or issues that came up with service providers. We were so grateful for their help in planning our trip and would definitely use them again.
One of our favorite tours was the Coast and Rainforest walk. We had wanted to really learn about the country's ecology and landscape and this was perfect. Our tour guides were very knowledgeable, pleasant, and invested in the area's natural resources. It was a great way to start our exploration of New Zealand; we will remember what we learned and really appreciate the lessons.
Our Tongariro Crossing guided hike was very memorable. We actually didn't even finish the hike due to bad weather, but we enjoyed learning about the area from our local guide. We will remember our guide most. The bad weather was an experience in itself and now we have a story to tell.
We had booked a half-day Routeburn track hike. We should have booked a whole day trip and would have enjoyed a longer hike. We did not realized that almost half of the time allotted for the half-day hike would be taken up by the drive to get to the trail and back.
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