Choosing this company was one of my best decisions I made for the trip. Before the trip I also approached other agents. There were cheaper ones, but after a few e-mail exchanges I had decided this company was the one to go with. I would like to thank my trip planner. She paid attention to everything I said and asked in the e-mail, and replied with the best of her knowledge. She really thought for me as if this was her trip. Whereas for some other agents' replies, I felt they were just copied from some sort of templates. Even for the last few days in Morocco I decided to go on my own, she provided a lot of good suggestions and recommendations without trying to convince me to go them instead. When we were in Morocco, our travel planner also called the driver to check if everything was okay.
Before the trip, the travel company kept me updated on the hotel booking progress, reviewed the itineraries, and sent me the contacts and travel information, so my travel partner and I were fully prepared before going.
Upon arrival, we also got surprising gifts from them. Custom made leather bags with our names in Arabic on it. A booklet with our travel information including itineraries, trip maps, destination descriptions etc. And a beautiful candle holder with candle. They must put quite many thoughts on the gifts. They are so useful, we enjoyed them along the trip. Prearranged driver and tour guides are very professional and knowledgeable. They are nice and easy going. We enjoyed our time with them. Hotels they booked for us are all very good.
We are very satisfied with this company.
There are some many highlights from the trip. What we enjoyed the most was our stay and activities in Sahara desert. Camel trekking, ATV riding, and sand playing. Beautiful landscape!
I would allocate more time to the trip.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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