Overall was a fantastic trip and could not have been better from the travel company. Our guide was amazing. Not only very knowledgeable but went over backwards to help with our 2 year old son. Our travel agent was very accommodating to customize the trip to our needs and made the trip one of the most memorable of our many travels. He was also very helpful in making sure that our special dietary restrictions were accommodated so that dining was a positive aspect of the trip as well. What was also special about our travel agent was that in addition to the information about the country he gave us a lot of details about everyday life and cultural aspects of life in Vietnam that gave us a very personal perspective of the country. Everything from the time we landed at the airport to the time of our departure, details were handled to make the trip very smooth with minimal effort on our part. The driver was also excellent and very nice to us and our child. The driving was very difficult with poor road conditions and heavy traffic, yet we always felt safe. The hotels in Hanoi and Sapa were great, better than expected as was the food.
Seeing the different ethnic groups and their villages and markets were unique. The boat cruise on Halong Bay was amazing with a great boat and amazing scenery. The boat staff also went beyond the expected to accommodate our special dietary restrictions and helping with our child. They even provided a babysitter so my wife and I could have a lovely dinner on the deck.
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