We enjoyed the trip to Morocco tremendously. It was delightful to visit the historical sites, and to observe day-to-day life in the souks and along the roads; we had good food (though not as varied as we would have liked),
This travel agency helped organize our trip, and we were very satisfied with the service directly provided by the staff. Our trip organizers were helpful, efficient, and courteous, at the level that we would expect from a high-end tour company. A special touch was the custom-made bag each of us received at the end, designed especially by one of our planners. The guide who accompanied us during the trip -subcontracted by our travel company- was perfectly adequate: knowledgeable and communicated well about the places on our itinerary, as well as on the general history & political/social conditions of Morocco; he took good care of us; accommodated our needs when requested; on the whole, he was considerate that we had a good time while making sure of our comfort and safety. However, the level of the guide's interactions with us at times did not quite match the professionalism of this travel company's staff. We felt that he took us to some restaurants (when not explicitly on the agreed itinerary with our travel company) and shops that were not necessarily the best, even though they might belong to his friends or business associates. All that said, we had a lovely time.
The camel ride and the cooking class in Marrakech were among the most unusual & memorable experiences.
However, we will never forget either Chefchaouen and the souks (especially in Marrakech, where each little shop is also a little factory).
As noted above, we were ambivalent regarding the level of professionalism of the local guide, which fell short of that of the travel company staff. In terms of choosing restaurants & shops, perhaps we should have asked our travel company to arrange for every single stop except for those for which we, and not the guide, got to choose ourselves.
It was tiring to stay in most places for only one night (or two at the most); but on balance, we enjoyed the experience, including splitting our 3 nights in Marrakech between two hotels, each with its own charm.
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"It was a wonderful experience which we will treasure and talk about for a long time. Highly recommended."
"This travel agency did an excellent job in choosing a variety of activities for our group."
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