Our trip with this travel agency was the trip of a lifetime. Our agents helped us plan an incredible 11-night trip to Croatia and Slovenia at the last minute (about 6 weeks out). The itinerary was packed with adventures and once-in-a-lifetime experiences. They were really receptive to our feedback and it only took a couple of times back and forth to settle on an itinerary. Our trip involved them booking all hotels, purchasing entrance tickets to all parks, museums, and other attractions, scheduling private transportation throughout the trip, and scheduling private tour guides and other experiences. Everything went incredibly smooth. I assumed that at some point, something would fall through the cracks. Some guide or driver would be late, some hotel reservation wouldn't be in the system, some ticket wouldn't have been purchased. Nope. Even though our agents said that they would be available 24/7 in case anything went wrong, we never had to contact them. The only thing that went wrong was that our first flight was cancelled (the only thing we booked ourselves!) we needed to be picked up from the airport much later than initially planned. No problem, our agents made the change and our driver was there waiting for us when we were the last people leaving the airport.
Each driver, guide, and experience exceeded our expectations. These were the portions of the trip that our agents had the most control over, and they did an excellent job. Examples of this include: (1) our driver who brought us 4 bottles of wine and prosciutto from his family vineyard and farm. (2) our tour guide who was also a professional photographer and was able to teach us photography techniques while explaining the history and culture of the areas we were visiting. (3) the incredible truffle hunt that we went on, during which we (the truffle hunter who allowed us to come along with him) found three truffles!
(1) Trip to oyster farm in Mali Ston. Enjoyed a lot of fresh, delicious oysters on a boat while "sampling" Croatian liquor and wine.
(2) Truffle hunting in Slovenia. This was awesome and completely authentic. They did not hide any truffles for the dog to find, we actually went out for 2 hours with a professional truffle hunter and found 3 truffles. We ate one with our pasta later than evening and it was incredible.
(3) Amazing natural wonders. Visiting Plitvice Lakes and Skojcan caves were experiences that we will never forget.
(4) Ljubljana. Such a gorgeous and interesting city. We wish we had more time to explore it.
We only had one day without something planned, so I think if we did this again, we might add another day or two of just relaxing and exploring a foreign city on our own.
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